Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest learning thermostat lost connection and m15 error
Nest learning thermostat lost connection and keeps giving m15 error immediately. Doesn’t see any networks. I have tried all the troubleshooting steps numerous times over the past month. Restart, reset network, reset thermostat, removed it from nest a...
RUUD Gas Pack Compatibility
I’m not sure if my system is compatible with the Nest. Please don’t refer me to the Nest website. It led me nowhere.
Nest Thermostat basic.
I am trying to set up my Nest Basic thermostat to run my air condition system only. I can not see where to program just for air condition application only. Can that be done?
Nest Eco Mode
Hello! I recently moved into a house with a Nest Thermostat and everything seems to work great except one problem I’m not sure how to fix. I have a schedule preset in the app to start heating my house to 71 at 8AM and so far everyday I have woken up ...
Killing our capacitor
Since installing the Google Nest thermostat, we have had nothing but PROBLEMS! This is the 2nd year in a row that our capacitor has gone out on us. Our hvac guys have reason to believe it is the thermostat. Has anyone else had this problem????
Resolved! Nest thermostat
My nest thermostat has a black screen
usage of nest power adaptor
same issue
Resolved! 2nd gen learning thermostat not charging
Hello. I have 2 2nd generation google nest learning thermostats are they are each experiencing the same issue. I pulled them off the wall and am attempting to charge them via USB but it’s been over 6 hours and there is no flashing light on either of ...
Nest schedule off at certain times of day
Hello all, i just bought a nest learning thermostat and i can’t find a way from the app to set up the device to turn off for example on mondays from 9 to 11 am. Does anyone know hot to set up this feature?Thank you
