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Second user on Nest thermostat

Szymon
Community Member

We are trying to connect my wife’s phone to Nest thermostat as a second user, mine is already connected.  We go to settings, nest app but it tells us it is already connected to an account.  How can we get my wife’s phone connected to the thermostat?   There is a lot of postings out there but not a clear answer 

1 ACCEPTED SOLUTION

Lea23
Community Member

Hi there. You as the first person to connect is the owner of the thermostat. You both have to download the nest app, download another app called Google smart life. Your wife needs a Gmail account. You have to request additional family member from the Google smart life using her Gmail account. She will get an invite and needs to accept. Then she will be able to work it. We have just had it installed and had ro do the same. Hope you get sorted 

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3 REPLIES 3

Lea23
Community Member

Hi there. You as the first person to connect is the owner of the thermostat. You both have to download the nest app, download another app called Google smart life. Your wife needs a Gmail account. You have to request additional family member from the Google smart life using her Gmail account. She will get an invite and needs to accept. Then she will be able to work it. We have just had it installed and had ro do the same. Hope you get sorted 

MelbaDT
Community Specialist
Community Specialist

Hi folks, 

 

Thanks for your answer, Lea23. 

 

Szymon, do you still need help with this? If you do, please try Lea23's suggestion by following the step by step guide here: https://bit.ly/2K0rOFH

 

Keep us posted. 

 

Best, 

Melba

Mercilessmeng
Community Member

I am trying to add my girlfriend, who lives with me, as another user of my Nest thermostat.  I sent her an invitation, which shows up in her email.  Her email is NOT a gmail.  I clicked on the invitation and it takes me to Google Home.  But, this is where it's different from the instructions above.  There is no invitation on the Google Home screen on her iPhone.  That means there is no way to Accept the invitation.  What is wrong?  How can something so simple is so complicated?