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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Resolved! Multiple c wires

I have a natural gas furnace (converted from oil years ago) with an old honeywell mercury thermostat that I was hoping to replace with a nest. The old thermostat has wires labeled R, W, and 2 wires labeled C.Using a multimeter when I connect the R an...

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Robbiesam by Community Member
  • 745 Views
  • 6 replies
  • 0 kudos

Air conditioning quit cooling when internet connection was lost.

While having the house painted, the internet wire was disconnected. The AC compressor quit cooling and only the fan was working. Checked the compressor and the outlet freon line was dry and warm. After restoring the internet connection, the compresso...

Rage51 by Community Member
  • 444 Views
  • 3 replies
  • 0 kudos

SunWarm Thermostat

I have old SunWarm ThermostatModel TS202-2Electric Heat only, trying to find out if I can replace it with Nest I will attach the picture of the back of the plate with wiring diagramany help is greatly appreciatedback of the plate

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Resolved! Google Nest Thermostat set up

Wondering if someone can offer guidance on this... Under each wire color there is a letter... Red is R, Black is C Green is E1 and White is E2... How do I configure this on the actual nest? Thanks for your help!

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Resolved! 2 wire connection for nest thermostat -E294

I have a basic 2 wire, 24 volt furnace thermostat cilrcuit. Which terminals do I connect the wires to on a Nest Thermostat. I presentoy have an E 294 error with the wires connected to "W" & "R".

bmwaterman by Community Member
  • 1037 Views
  • 4 replies
  • 0 kudos

NEST does not cool anymore

I had my nest for about 2 years. 3 gen, etc. After 1 year, the nest backplate broke completely. Furnace and Heat Pump would not work at all. I called Nest, they shipped out a new backplate. About 6 months later, attempting to run cooling, the NEST WI...

Fan

I have been searching for help. It is definitely the thermostat.this happened a few months ago to me when it was really cold.Now it’s happening again. Last time I did a factory reset deleted the app and my account. It worked. Before all that I tried ...

WLP by Community Member
  • 331 Views
  • 5 replies
  • 0 kudos

home.nest.com does not have my device

Using GoogleHome app on my iPhone, I have a Nest thermostat (no issues here, I can control, etc.). My problem is when I log in on a browser (https://home.nest.com) I don't see any devices at all listed. The account is correct but no thermostat. Attem...

watson58 by Community Member
  • 293 Views
  • 4 replies
  • 0 kudos

Resolved! Wiring

Heat pump system with following wires:R - redY - yellowC - blueO/B - orangeG: greenAux/E - white in nest configuration should the white wire in aux/e be considered as AUX or E?thanks

JC47 by Community Member
  • 724 Views
  • 7 replies
  • 0 kudos
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