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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 14788 Views
  • 0 replies
  • 6 kudos

Understanding scheduling

Hi folksI've just installed my new system and all is working (regular gas boiler). I have a couple of questions.Firstly, I don't quite understand how scheduling works. Worth stating, I live in an old stone cottage in the UK so have deactivated True R...

Heat won’t turn on

Just installed. Testing went great but not it’s not turning on! It’s 58 in my house. No error code showing up. Fuse box is all good. Wiring is all good according to Nest. I don’t know what’s going on.

Riawald93 by Community Member
  • 569 Views
  • 3 replies
  • 0 kudos

Can’t connect Thermostat to Heat Link

  I had my Heat Link wired up to my boiler a few days ago, and it works fine manually (press the button twice to turn heating on, etc).I can also add my Nest Thermostat E to my account no problem, set the Wifi up etc.However, when it comes to linking...

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jdb92_ by Community Member
  • 616 Views
  • 3 replies
  • 0 kudos

Heatlink is not powering

Hi,I’ve a second generation nest thermostat and heatlink. This morning the thermostat showed the H72 error and no lights were showing on the heatlink. I tried flipping the circuit that powers the heatlink, and the 20 second holding of the button to r...

Cooneyde by Community Member
  • 296 Views
  • 1 replies
  • 0 kudos

Failed to revert to schedule this morning.

Hi. We were out last night and the nest went to eco, we returned after the schedule of time. This morning I had to switch heating on manually with the app. It didn’t revert to the schedule on time this morning, it’s like it didn’t know we were home. ...

Rich8 by Community Member
  • 613 Views
  • 4 replies
  • 0 kudos

Constant wiring problems

I’m at a loss and about to buy a different brand of thermostat. My problems began last winter, apparently around the same time as many other people who began receiving e102 and n72 errors on their thermostats. Most of these people have a boiler that ...

Okenyon by Community Member
  • 202 Views
  • 0 replies
  • 0 kudos

Nest Thermostat

I just bought a thermostat. It has connections for 6 wires. My heat pump has seven. I have a Y2 wire, my new thermostat does not. Will this one work?

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