Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Heating Issues Problems
HiIf I turn my heating off at night will it automatically come on at a set time in the morning .?Because at the moment it doesn’t although you can see the schedule time .Also do I need to turn off auto schedule to do this ?Please help .Thank YouMBarr...
Seasonal savings setting is worthless
I wanted to mention even though no one was there. Seasonal savings switched on.the heater and caused additional gas usage which was worthless.Please check seasonal savings
How to install a C-wire adapter for a dual transformer system
For the past two weeks, all 3 of my Us-based Nest thermostats began malfunctioning. Each showed the heat as not-on and set at 60F. But the radiator was clearly emitting low heat. The room temperature registered well above 60F. In another words, the t...
Nest temp sensor relocate
I just received new Learning nest thermostat and three temp sensors. During setup, I put the devices in a "new" house. I couldn't see them on google home. I deleted that new house. Factory reset thermostat. Deleted wrong house. I have thermostat adde...
Heating turning on when it shouldn’t
Hello,Wondering if anyone is having issues with their heating turning on when it shouldn’t. Even though I have the schedule at a very low temperature at night (9C) I wake up at 2 in the morning and it is on.I thought I would reset the thermostat back...
Cold option disappeared
Hi, I no longer have the cold option available in my thermostat. Only hear and fan, however it is connected to an AC unit. Please help!
Need help for nest to not change settings and turn off the heat when our internet goes down
I need the nest thermostat to not change or turn off the heater when our internet goes down. I think when the internet goes down the nest unit senses we are not home and turns off the heating changing our warm house into a freezer. Our settings are o...
Nest thermostat / app instructions not initiating boiler ignition/operation
Username relevant it finally got cold enough to merit eating the price of heating the house; naturally, Nest / boiler combo have forgotten how since we last had the heating on in the first month or two of this year Nest Thermostat system Version 3 (I...
Trane Heat Pump with Aux Heat not compatible
I have a Trane Heat pump with aux propane heat. Trying to install Nest thermostat. It’s telling me it’s incompatible when I enter my wiring details. Sharing a pic. Just want to confirm I haven’t entered something wrong before sending back? Thanks in ...
Resolved! Nest 3rd generation Thermostat will not connect to Wifi and wont' stay charged?
I have Reset my nest many times and still can't get it to see my Wifi, and keeps getting a low battery. I have to charge it via USB only. I genuinely believe the unit is defective. I like to get it replaced or repaired under warranty. It's only one y...
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