cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Uploading photos here

Ammienotamy
Community Member

How do I post a photo of my existing thermostat here? I’ve tried several different ways but have failed every time. 

6 REPLIES 6

Frustratedddd
Community Member

All I do is first place the picture in an easy to find location on your PC/Tablet etc., then click reply in this message.

That will open the reply section, and click on the icon that looks like a camera.

Hover over the icon and it will say 'Insert photos'

Click that icon, - click chose photos - locate the image you want - let it load into the page - click done

You should then have an image uploaded!

 

unnamed.jpg

That’s my issue…there is no camera icon. I’m fairly tech savvy but can’t figure this out. Perhaps it’s because I’m using the Safari web browser?

I see! I don't use Safari, I am on Firefox you could be right.

Why not download Firefox, to solve your issue?

zoeuvre
Community Specialist
Community Specialist

Hi everyone,

 

@Ammienotamy, thanks for posting here in the Community. Were you able to read the information that Frustratedddd has shared? In case you have an update, let us know and we'll be happy to help.

 

I appreciate the help, @Frustratedddd.

 

Best,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hey there,

 

Before I mark things as resolved I wanted to check in and see if there might be anything else you needed on this or to see if you had any other questions. If there's more you need, just let us know.

 

Thanks,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hi folks, 

 

We haven’t heard from you so, I'll go ahead and lock this thread within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

 

Regards, 

Zoe