04-22-2023 01:48 AM
My thermostat is off and not connecting to my app. How do I reboot the system?
04-22-2023 07:15 AM
Try these steps:
Restart or reset a Nest thermostat - Google Nest Help
Does your thermostat have power?
04-25-2023 09:01 AM
Hello everyone,
I'm dropping by to see how I can help.
Thanks for sharing the article, @David_K.
@Lc5, how's it going? Have you managed to reconnect your Nest Thermostat back to the app? If you haven't yet, going over these steps might help.
For the Nest Learning Thermostat and the Nest Thermostat E:
For the Nest Thermostat 2020 model:
Let us know if that helps.
Regards,
Mark
04-28-2023 11:21 AM
Hi Lc5,
I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.
Regards,
Mark
04-29-2023 01:00 PM
Hello Lc5,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Thanks,
Mark