08-01-2022 06:53 PM
Google Wi-Fi version 14150.43.81 all pucks are flashing red when connected on mesh. Have conducted a factory reset on individual devices snd primary with no correction. Anyone else having this issue? Any fixes? Has worked great for years.
08-04-2022 09:02 AM
Hi Ccalcut,
Sorry about the issues you're having with your WiFi points. I'm sure that's frustrating. We have a guide here that indicates what the different status lights mean: https://bit.ly/3gvzkoz. Looking at the list, a flashing red indicates a critical failure and the first suggestion is a factory reset, which you have already done. From there, it's recommended to contact support through the link found in the article. To save you some time, here's the link: https://bit.ly/3p0uyC7.
If you have any issues getting in touch with support, please let me know.
Thanks,
Jeff
08-08-2022 06:42 PM
08-09-2022 10:27 AM
I figured things out. After several factory resets the DHCP picked up the correct gateway.
08-09-2022 03:22 PM
Hi Ccalcut,
Thanks for the response. I'm glad to hear that you were able to resolve this. Please observe it for now and let us know if anything comes up.
Thanks,
Edward
08-12-2022 03:26 PM
Hi Ccalcut,
It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.
Thanks,
Edward
08-15-2022 03:49 PM
Hi Ccalcut,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward