10-05-2021 03:18 PM
We just bought a house with a nest guard and I’m having a hard time setting it up. I reset it by holding down the number 5 until it turned blue and said “hello”. When I use the app to try to set it up and find the device it says I have to return the guard to factory settings. What can I do?
10-06-2021 04:47 AM
The process you've just described restarts Nest Guard, and doesn't reset it to factory settings. Let's try these steps:
10-06-2021 08:07 AM
Thank you! That worked. Now how do we connect the doorbell and all the sensors to it?
10-11-2021 10:49 AM
Hey folks,
Just checking in to see if you still needed assistance with this issue. I am glad to see that you got some guidance from davidking! Thank you again for helping out our community members, davidking! Please let me know if you still need assistance with this issue.
Best Regards,
Brad.
11-16-2021 03:06 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks
10-06-2021 10:16 AM
I've linked a help centre article below that explains how to do that.