Regarding an issue with Chromecast 2nd gen and Chromecast Audio

[GoogleNestTeam]

Update 3/20/25

Hey folks, 

If you previously performed a factory reset, we’re happy to report that the Google Home app update will reach all users today.

Please make sure you’re on version 3.30.1.6 for Android and 3.30.106 for iOS to set up your Chromecast (2nd gen) and Chromecast Audio. Check out this help center article if you need help updating the Google Home app.

If you’re still experiencing problems during setup, please reach out to customer support for further assistance. 

Thanks again for your patience while we worked to resolve this issue!

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Update 3/17/25:

Hi folks,

Thank you for your patience as we worked to resolve the issue with Chromecast (2nd gen) and Chromecast Audio devices. As of today, this disruption has been fixed.

If you did not perform a factory reset, your device should now function normally. If it is still not functioning as intended check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

For users who have performed a factory reset, you will need to update your Google Home app to the latest version (3.30.1.6 for Android and 3.30.106 for iOS) to set up your Chromecast (2nd gen) or Chromecast Audio device again. The app roll out has begun and may take a few days to roll out to everyone. We’ll post a confirmation once the roll out to all users is complete.

We sincerely apologize for this disruption and any inconvenience it may have caused, and we are committed to ensuring all users are back up and running as quickly as possible.

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Update 3/14/25:

Hi everyone,

Thank you again for your patience, we have some good news - the fix should reach all users today. If your device has received the update it should be on the following firmware versions:

Chromecast (2nd gen): Firmware version 1.56.467165

Chromecast Audio: Firmware version 1.56.467166

Check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

Please note: If you performed a factory reset during the troubleshooting process, you may still be experiencing an issue where you cannot re-setup the device. The team is working diligently to resolve this, and we will provide next steps as soon as possible.

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Update 3/13/25:

Hey everyone, thank you for your patience while we work to resolve this issue. Here’s the latest:

We have started to roll out a fix for the problem with Chromecast (2nd gen) and Chromecast Audio devices, which will be completed over the next few days. Your device must be connected to receive the update.

If you performed a factory reset during initial troubleshooting, you may still be experiencing an issue where you cannot re-setup your device. We are working to resolve this as soon as possible. Please continue to check the Community page here for updates and next steps.

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Update 3/11/25: 

Hi all,

An update on the situation: the team has identified the cause of the issue impacting Chromecast (2nd gen) and Chromecast Audio devices.

Please do not factory reset your device. If you previously performed a factory reset during troubleshooting, you may also be experiencing an issue where you're unable to re-setup your device. The team has identified the cause for this as well and is currently working on a fix.

We’re working to resolve this as soon as possible, and will keep you updated when there is more to share.

We sincerely apologize for the inconvenience, and appreciate your patience in the meantime.

Thank you.

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Hello,

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices, and we are working on a fix.

Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible.

Thank you for your patience.

[J_Clark]

Actually, at least in my case, the fix is received when you turn the chromecast on.
I had them on for since yesterday and nothing. They both were updated AFTER I turned them off and on again.

[Nouni]

Hello, I factory reset my chromecast then applied the date setting technique and it was reinstalled and it downloaded an update which took a few minutes, but it still won’t work, so do I have a problem or is the fix not released yet

[jjasond]

I had the same experience when attempting this fix via android. Chromecast playback only worked after changing my date and time Settings back to auto again.

[mjleroux]

I factory reset mine before the fix but managed to set it up again by changing the date of my android phone to a date before the 9th of March. It still did not work right away but today all my Chromecast audios including that one started working again. 

[Ckama]

Thank you 💜

[Zap2too]

I did the same but it won't connect to the wifi. 

[Wilky1961]

Thanks for posting this - I had done a factory reset as well so when I changed the date it did the update it is now working fine after I changed the date back. ✅✅👍👍

[Rose59]

How too change the date?

[Snoozy]

I did the same - did the factory reset before I saw the issue. Changing ghe date worked for me, once connected to wifi the update downloads and now it works. Thank you. 

[AVis]

This worked for me too. I also went through the factory reset. Reset the date of my tablet, connected it on wifi, kept the chromecast online all night and now it is working again. 

[Christi65]

I did the same thing but can't find the hack. Do I just change the date on my phone to March 9 and it will update my cc?

[Chris-S]

Set you phone date back to before the problem occurred, I used March 5th, you can then re join your Chromecast to your network, then leave it for an hour or so and the patch should download, don’t forget to set your phone date back to auto.

[SBMB64]

@Chris-S how do I change the date on my phone? 

[EKOM]

Go to time settings

Turn off automatic time.

Set the new time.

[Ckama]

Thank you

[Frasa54]

Grazie mille, ha funzionato.

[Penny79]

Thank you!! It worked!!

[brucebl329]

Thanks so much!!

[DiogoOM]

No you are not.

On your phone, the one that connects to the chromecast, change the date to march 8th. If you do that, you will be able to configure the device. After that, just wait a couple of hours and it will start working again.

I had factory resected my device and that was what I did and now it's working perfectly.

[SenthilSubbiah]

Wonderful !! date change - perfectly worked, it also took the updated when configuring... thank you

[EKOM]

This!!!!! This worked!!!! THANK YOU!!!

[Conracasasnovas]

Brother, you are god

Amigo, você e um gênio 

Crack, sos alto gato

[CaioSouza]

Na mosca kkkkk deu certo podem fazer rapidinho já conecta!

[vhopeartz]

meu deus funcionou, finalmente vou ser feliz novamente! 🙏🏼 tenho dependencia emocional no chromecast OBRIGADA AMIGO

[Valwebbo]

You can set up the Chromecast again by setting your phone date back to 5th march, complete the set up to make it active, and then correct your phone date once done. The Chromecast is at least active to accept the update. It's worked for me so hope it helps someone else too.

[Vannerveen]

It worked for me, thanks!!

Mine was factory reset and I couldn’t get it set up again, but changing the iPhone’s date to March 5th and starting the setup from scratch, allowed me to configure the Chromecast, and it connected and downloaded the latest firmware and I’m back in business!

[Anonymous]

Brilliant! I have android - i changed to 5th March and wow it works - thank you so much! xxx

[csabex]

Thx Anna, this has worked for me too 🙂

[Kaell]

Levi 8556

[Kaell]

Joao8556

[Radalco]

Io ho fatto lo stesso con il mio S23 android ed è ok

[Sciaco12]

Che significa? Cosa dovrei fare? Cambiare data sul mio cellulare? 

[Sciaco12]

Beato te, woooooooow, ma dammi una dritta....... 

[Schramm]

• Show friend, it worked very well. After resetting the date to 03/05/2025, we were able to configure it and get updates in CHROMECAST and IT WORKED. With the date changed, it didn't identify what you said CHROMECAST did. But when I returned to today's date, it connected to Netflix. CONGRATULATIONS to you, Google is a piece of crap.
• YOU SHOULD FIND THIS IDEA FROM YOUR FRIEND, Valweebo, top.

[badassmayonnais]

Awesome my dude, it solved the issue, my chromecast is now working again 👌

[ReTa4684]

This is wild. I have a Samsung and followed your recommendation. My Chromecast was already factory reset. I was able to reinstall it and am able to cast again. Thank you!

[kriegerartur53]

Das nicht gut

[Oliverguy94]

How do you change iPhone date back??

[PilgrimSoul]

Worked perfectly!

[Solange74]

Worked for me as well.

You rock!