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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5873 Views
  • 0 replies
  • 7 kudos

google home could not reach cloud intelligence

Hi, This week I realize that google home could not reach cloud intelligence any more.I disconnect and reconnect the cloud device, I reinstall cloud inteligence app, I reinstall Google home app...Nothing helps. Can you help? Regards, Damir

Dadabu by • Community Member
  • 816 Views
  • 3 replies
  • 0 kudos

Adding Apps to Google Nest

How do I add apps to my home screen on the Google nest? I want to put the paramount streaming app.I went on the Google home app but there only sling on the list

Sharperson by • Community Member
  • 1005 Views
  • 3 replies
  • 0 kudos

Mi Home / Google Home Integration

Hi , need Help Please .since September 22nd, my Xiaomi devices integrated into Google Home through the MI HOME APP have stopped working, they are offline/not responding. The remaining devices from other platforms (Tuya, Smartthings, etc) continue to ...

PakoAlves by • Community Member
  • 1079 Views
  • 3 replies
  • 1 kudos

MI Home integration at Google Home

Hi , need Help Please .since September 22nd, my Xiaomi devices integrated into Google Home through the MI HOME APP have stopped working, they are offline/not responding. The remaining devices from other platforms (Tuya, Smartthings, etc) continue to ...

PakoAlves by • Community Member
  • 333 Views
  • 0 replies
  • 0 kudos

Google TV not found

I have a Hisense Google TV hardwired into my home network. I can't seem to addit to my home app. I also can't cast to it from my android phone.

Encom by • Community Member
  • 2329 Views
  • 7 replies
  • 0 kudos

Home App (iphone) showing offline for WiFi points and nest thermostat

I've seen posts from back in May on WiFi showing offline in the app, but I recently have this issue offline status in the Home App for my WiFi points PLUS 2 of my 3 nest thermostats are also showing offline. When I click on the WiFi points or the the...

EMM_29 by • Community Member
  • 2819 Views
  • 15 replies
  • 1 kudos

Nest app off line

For 22hrs my nest app on the phone says off line. Thermo all OK working manually. Switched my phone off ,still nothing unable to control via phone. should I uninstall it and re install?

Ralphy12 by • Community Member
  • 879 Views
  • 3 replies
  • 0 kudos

Monitoring outgoing and incoming traffic?

I have a Google mesh router which accepts incoming signal from my provider, and other devices are either hardwired into that router or use the wifi. Using the Google Home app (since the WiFi app is discontinued), how do I see the outgoing and incomin...

Mysa for AC and Mini-Split Heat Pumps and Google Home App

When linking my Mysa account the Google Home app see the Mysa as a regular thermostat rather than an mini-split controller, and as such only displays Cool, Heat and Off as options rather than the full range; Cool, Heat, Dry, Fan, Off. I reached out t...

78912 by • Community Member
  • 1076 Views
  • 1 replies
  • 0 kudos
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