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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4318 Views
  • 0 replies
  • 5 kudos

Google Home can't detect Android TV device

I have just setup a new JVC Android TV but have had no luck in adding it as a new device in Google Home.I have ensured that TV and my mobile device are both on the same 2.4 GHZ network. I have also gone thru other troubleshooting tips like, ensure Ch...

xdchangx by • Community Member
  • 1206 Views
  • 3 replies
  • 0 kudos

Hopper with Sling

Does anyone have a solution to remove the Sling with Hopper from the Home app? When I go to unlink service, it does nothing.

Nest Migration Fails

Every time I try to migrate my Nest account all I get is "Something went wrong". How can someone diagnose a problem with such a vague message?IMHO something went wrong when the person wrote this alert. What now?

Phrede by • Community Member
  • 477 Views
  • 1 replies
  • 0 kudos

Say something specific with alarm

When I disable my alarm I wanted to say something specific. How do I word in Google assistant routine say that phrase? I've done it before but now can't seem to word it right.

Sim54 by • Community Member
  • 949 Views
  • 3 replies
  • 0 kudos

Google Assistant can't turn off Sony Bravia TV

Hello to all,I have a Sony Bravia with Google TV, synced to Google Home on my phone.When I ask Google Assistant to turn on the TV, it works, but when I ask the assistant to turn off the TV, It's says something like "Ok, turning off TV" but the TV rem...

Linking Google home with SmartThings error.

I can only halfway link my google home app with SmartThings app to control my Samsung TV. After completed the “works with google” set up. I get to an authorize screen in SmartThings, I click authorize and then nothing happens in Google home. In Smart...

Jimmiejamz by • Community Member
  • 2494 Views
  • 11 replies
  • 0 kudos

Resolved! deleting a household member

Google home account was originally created by user "A". User "B" was later added as another member. If account member A is removed, will the account still remain active with user B as the only member? Any thoughts on this from the group? Thanks.

busman1598 by • Community Member
  • 1299 Views
  • 4 replies
  • 0 kudos

Sony Google TV and Nest Doorbell

I can't seem to login to the Nest app on my Sony Google TV. It won't accept the password. Is there something wrong with the Nest app on Google TV?

dave_in_TX by • Community Member
  • 2365 Views
  • 14 replies
  • 0 kudos

Linking spotify

My Google Nest Mini is not connecting to spotify, I am able to select spotify and it bring me to my spotify and says it is authorized, but when I try to play music, it says that it isn't linked. I've tried uninstalling both Google home and spotify ap...

Lazkfk by • Community Member
  • 1025 Views
  • 5 replies
  • 0 kudos
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