Apps / Account

How to share your device(s) with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

New phone that doesn’t show existing camera

I have a new phone and camera is not showing on app

Resolved! Nest app not showing Nest thermostat after setting up in Google Home

I'm able to control the thermostat through Google Home, but it doesn't show up in Nest.Have restarted the thermostat and phone and uninstalled and reinstalled the Nest app.It's still there in Google Home but not in Nest app. When I try to "add a devi...

Nest password

I press reset but I don't receive anything

Password Reset Email Not Received

I'm not receiving a password reset email. Upon reviewing the Help Community, it appears this problem has been occurring regularly since 2021, with absolutely no resolution.If not resolved, I'll be forced to purchase a different thermostat.What pathet...

Hisense TV and Remote Now intermittent Connection issues

I have had a longstanding issue with the Hisense TV and the Home app. Every time I want to use the TV with the Home app, I have to unplug the TV, then plug it back in. Then the TV works with the Home app. This is annoying. I can only turn the TV of o...

Geeni Account will not connect to Google Home

I seem to be having issues with connecting my Geeni account to Google Home. I can no longer control the lights from the Home app, yet it shows online in the Geeni app. I am not sure when this issue began, but noticed it soon after I subscribed to Pub...

Not Receiving Nest Verification Code Email

For some reason I stopped receiving the 2FA verification code emailsI have checked the Spam and other like things of the like.I DO get the emails when I attempt to change the password. Just not the 2FA verification ones, so I am since pretty much loc...

All Google Home configuration disappeared after signing out from devices.

My Google Home app info disappeared—all of it—no home, no devices. I think I have no choice but to recreate a home and reset all of my Wi-Fi devices and network settings in the app again. Hopefully, that will do the trick. The cause:Earlier this even...

Logging into home.nest.com web app

A few months ago google update their single sign on application. Ever since then I've been unable to log into home.nest.com web app. When I attempt to login I fall into this loop where I click login from the home.nest.com sign in screen, it takes me ...

Couldn't verify to my email account

I can't access these belong to you in my email account please solved my problem#

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How to share your device(s) with others in the Nest app or Google Home app

New phone that doesn’t show existing camera

Resolved! Nest app not showing Nest thermostat after setting up in Google Home

Nest password

Password Reset Email Not Received

Hisense TV and Remote Now intermittent Connection issues

Geeni Account will not connect to Google Home

Not Receiving Nest Verification Code Email

All Google Home configuration disappeared after signing out from devices.

Logging into home.nest.com web app

Couldn't verify to my email account

Nest to Google Home migration issues

Cannot unlink Eufy Security from Google Home

Google home no longer allowing me to change colour...

Gmail Account recovery

Can't remove devices

Can’t add new devices to my Home. Add to Home inac...

Migrated from Nest to Home

Cannot connect Xiaomi Home and Empty Linked Apps

Language change

Nest Camera subscription prior to Google--how to c...