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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5533 Views
  • 0 replies
  • 7 kudos

Resolved! Google Nest Home Settings wont load

I'm trying to go to my settings page in the Google Home app, but everytime I do, I get a "couldn't connect" response with a retry button. I've cleared my cache and data, restarted the app + phone, and nothing has fixed it. I'm ultimately trying to co...

Hrodriguez by • Community Member
  • 12808 Views
  • 63 replies
  • 8 kudos

Migrating from nest to google

I’m having trouble migrating my Nest account to Google. Every time I try to start the migration process, both on my iPhone and Mac, I keep getting the message “unexpected error.” I currently have three thermostats and two cameras connected to my Nest...

Cflemin7 by • Community Member
  • 554 Views
  • 3 replies
  • 0 kudos

How to change the name of grouped lights in a room

I have two grouped lights in my bedroom that I've grouped for handiness. They're always dimmed and I use them at night to read which fluctuates in time so an automation wouldn't work. I like to turn them off with one tap since both light logos look i...

Cmc2 by • Community Member
  • 688 Views
  • 1 replies
  • 0 kudos

Removing a linked account

I’m trying to remove one of my linked Xbox consoles from my devices. I tried removing it from the google home app but you have to unlink the entire xbox connection as a whole from your account when doing it that way. I went in the xbox app to see if ...

Resolved! Nest Aware subscription

i have 2 homes, 1 for inside of house, 1 for outside of house.they're on the same wifi, but looks like nest aware only works for the original home? not both?

Google Home App not showing presence sensing

My wife and I both have the same model of iPhone. I have had a google account for years and have several google speakers and devices set up around the house. In the google home app on IOS, I have home and away routines that use my phone location for ...

Slow loading

Every time I'd try to review my history my Google nest camera it take so long to load its almost useless..other then live streaming it doesn't do much if u can't review history.I also have a nest outdoor camera and it works better then my Google nest...

Jx1 by • Community Member
  • 678 Views
  • 1 replies
  • 1 kudos

Can’t connect light to my google home

I have an iphone 14, a google home, a smart lightbulb from Philips and a device to bridge the light to connect to the google home. My light is all set up but the google home doesn’t seem to cooperate. I am having issues to connect the philipps accoun...

Usage Tracking

Hello! I urgently need to find out how I can track the amount of time that a device has been powered on for per day. I need to find this out in order to establish how much electricity I have used. Once I have the amount of time a device was on then I...

IanRead by • Community Member
  • 361 Views
  • 1 replies
  • 0 kudos

The perfect Soundbar

Hi all, I'm looking for a soundbar, probably 2nd hand, and I would be sure to make the right choice. I would like to buy a Soundbar for my LG Oled tv (sadly LG discontinued Google Home support, but that's a different problem..), I'm looking for a Sou...

Pep84 by • Community Member
  • 408 Views
  • 1 replies
  • 0 kudos
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