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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 7 kudos

Resolved! Turn off light

I have a plug that is matter enabled and connected to my home app. I plugged a lamp into it. I can turn it on and off with the home app. I then made a routine with the started to be sunset.I see I can add an action to turn it off, but how do I set a ...

TT-Pow by • Community Member
  • 872 Views
  • 2 replies
  • 1 kudos

Cant get rid of old devices

I have a number of devices, mostly sony tvs that are in my google home app. They are old I dont use them anymore they no longer live and are greyed out. I recently moved and created a new home set up all my devices there, but the old tvs some how see...

Nest Homes can't be found in Google Home app

I created a home in the Nest app and am now attempting to delete it. Upon trying it says "Can't remove home. To remove this home, go to settings in the Google Home App". Here in lays the problem... the home does not appear in the Google Home App.1) I...

Why is it so difficult to make a complaint?

Google nest seems determined not to provide a way to make a complaint about its products received. Firstly, it takes ages to find a way to ake a complaint, and then the options open drive you to make a complaint under a different heading to that that...

How to make Google Drive accessible its path

I have an app, but no website. I would like to know how to access Google Drive like a hard drive. My the app that I want to use is SmartvCard.Com, but I must first upload the data files to a web-based host, like Hostinger.Com. I would prefer the file...

Google Making Smarthome Devices Dumb

Is Google trying to ruin everything SMART on purpose?I have a few smart devices set up in My Home App, 2 are Android Tv with Chromecast built-in, 1 in my room and the other in the basement, and every time I attemp to cast either one they do not appea...

Script for texting

I’m new to Google Home. But I’ve been able to write a scripted automation to turn on a plug and send a notification to my Google Home app. What additional is required to send a text message to my phone instead? If that’s not possible, what about an e...

BruceK by • Community Member
  • 355 Views
  • 1 replies
  • 0 kudos

Please help having issues

I will admit i am not the most tech savvy dude. So please excuse my ignorance but will someone please help me figure out why everything running in my house but saying hallway light and front porch are offline. I’ve changed lightbulbs restarted router...

ADT Smart Home

I had ADT and Google home working great for the last couple of years. About a month ago it lost connection. I have remove ADT Smart Home from Google and since tried to add it back in. I get a message at the bottom of the screen that reads "ADT Smart ...

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