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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5963 Views
  • 0 replies
  • 7 kudos

Resolved! Home App Device List Refresh

Is there any way to change the refresh time on the device list? It's annoying when I'm trying to search my device list and it refreshes every 5 seconds. I can see you can reorder it, but the refresh rate is always 5 seconds. I'm a fast reader, but co...

ManleysNJ by • Community Member
  • 990 Views
  • 2 replies
  • 0 kudos

Unable to add a new device to Home

Hi,I've been using a Zolo Mojo speaker on Google Home for the past 5 years. Towards the end of last month the speaker lost connection to Google Home and did not want to connect to the internet. I did a factory reset on the speaker and tried adding it...

Conroydp by • Community Member
  • 1132 Views
  • 3 replies
  • 0 kudos

Reprogramer chromecast

J ai changer de box et en voulant rentrer le nouveau code wifi on me demandais de revenir au programe d usine et moi j ai suprimer la maison de home comment revenir en arrière rt reconfigurer chromecast

Jpoupoup by • Community Member
  • 247 Views
  • 0 replies
  • 0 kudos

Google Home App Interface Feedback

I would like to share some feedback about the Google Home App. There is no option from the AP to share feedback so this is the best forum I could find after searching around. The app as a whole is great, it combines all my devices into one pane of gl...

nairsajit by • Community Member
  • 435 Views
  • 2 replies
  • 1 kudos

Transfer Nest info to new Google Account

I had set up my Nest Thermostat E and three Nest Protect devices a long time ago, but I just saw that I used a "strange" Google account name (which I do NOT use for anything else and can't remember ever using that account name!) when I did that. How ...

rbednar by • Community Member
  • 393 Views
  • 1 replies
  • 0 kudos

home away broken and ana's lies

i have the home away broken thead closed even though it's not resolved https://www.googlenestcommunity.com/t5/Apps-Account/home-away-assist-broken-since-22nd-june-24/m-p/630265#M29656 is ana a broken chatot or a horrid person i can't tell

eighty666 by • Community Member
  • 353 Views
  • 0 replies
  • 0 kudos

Resolved! Google Nest Home Settings wont load

I'm trying to go to my settings page in the Google Home app, but everytime I do, I get a "couldn't connect" response with a retry button. I've cleared my cache and data, restarted the app + phone, and nothing has fixed it. I'm ultimately trying to co...

Hrodriguez by • Community Member
  • 13223 Views
  • 63 replies
  • 8 kudos

Migrating from nest to google

I’m having trouble migrating my Nest account to Google. Every time I try to start the migration process, both on my iPhone and Mac, I keep getting the message “unexpected error.” I currently have three thermostats and two cameras connected to my Nest...

Cflemin7 by • Community Member
  • 569 Views
  • 3 replies
  • 0 kudos

How to change the name of grouped lights in a room

I have two grouped lights in my bedroom that I've grouped for handiness. They're always dimmed and I use them at night to read which fluctuates in time so an automation wouldn't work. I like to turn them off with one tap since both light logos look i...

Cmc2 by • Community Member
  • 751 Views
  • 1 replies
  • 0 kudos
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