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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Downtime does not stop activities

From the help:Activities that started before Downtime begins will continue. For example, you can play music before Downtime starts, and it'll continue to play until you stop it.I would like to set time for my child so they cannot access media after t...

chrisroat by • Community Member
  • 2441 Views
  • 5 replies
  • 0 kudos

Billed twice on the same day

How do I get a phone number for Nest labs? I was billed twice on my credit card on the same day. One transaction was. $147.56 and the other transaction was $160.00

Robinbush by • Community Member
  • 419 Views
  • 2 replies
  • 0 kudos

what's the deal with this omnishambles bought out by spanners?

please close this thread without doing anything else now you stole our money, thanks nobody's scenes are in rooms, nobody's hub is in the same multicast group as their doorbell, mapping the wrong mic array on purpose to make samsung and nokia look wo...

eighty666 by • Community Member
  • 312 Views
  • 0 replies
  • 0 kudos

Can't remove 'Linked to you' devices from defunct services

I have several devices listed in the 'Linked to you' section of my Google home. 4 of them are from an Abode account that I no longer have. The devices were part of a Home that I have since deleted from my account. If I click on one of the devices, it...

elora_c by • Community Member
  • 703 Views
  • 3 replies
  • 0 kudos

SmartThings and Google Home - Which devices can you control?

HI,I have some Samsung devices (2 TVs and a washing machine) plugged into the SmartThings app.I linked the SmartThings "skill" in the Google Home app, and I can control device whit voice and app/smart display interface.I was wondering if Samsung dish...

Problem with "Works" with Home" devices

With the last few releases of the Google Home app, my LG devices (5 aircons and 1 TV) cannot be controlled from the app, although I can control them from the LG app ThinQ. I unlinked the devices and added them back in - still no control.

Can't sign into Nest app with Google credentials

My app stopped working on my phone and I have uninstall the app and reinstall it. I have tried to do it from my PC but I still was not successful in logging in. The problem is I keep getting an error message saying that my username or password is inc...

EvangL by • Community Member
  • 446 Views
  • 1 replies
  • 0 kudos

Can't sign into Nest app with Google credentials

Hey please help me to back my nest account was created using my Google account. When trying to add my Nest CO monitor to Google Home I can't get logged into Nest. This is because it asks for email and password but you cannot choose to login using you...

Hiyabe by • Community Member
  • 373 Views
  • 1 replies
  • 0 kudos
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