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Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Google Home Release Notes: April 28th Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 0 replies
  • 10 kudos

Unlink Account From Home App

Hi guys.I recently game my parents some smart home devices, while setting them up, I used my google home app to link one of the third party "works with google" apps to their home. I created an account for my mom in the third party and then used her c...

Resolved! Need help renaming device

We have two older displays (not smart TVs) to which we can successfully cast using Chromecast. However, we need to change the names of the devices. All directions I can find on the internet refer to settings on the Home app we do not have. My app doe...

baker_eliz by • Community Member
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  • 3 replies
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Resolved! Cannot call home devices

I experienced a issue that I can't call my home devices from the app.I clicked the call devices blcok from rhe app.It brings me to the calling screen.Then the call ended immediately,with an unkown error.Screen recording:https://drive.google.com/file/...

Add Child account to speaker - parental control not available

I basically have the same problem as described in this thread - since this discussion is closed I open a new one.https://www.googlenestcommunity.com/t5/Apps-Account/Can-t-setup-parental-controls-Add-child-to-speaker/m-p/474319I have an environment wi...

Villo by • Community Member
  • 2067 Views
  • 4 replies
  • 0 kudos

Cannot connect or disconnect third-party apps

Hi, I had a problem 24 hours ago, what happened was that Philips Hue suddenly stopped working in the Google Home app. And after this happened I have done the following: deleted the home and created a new one, I have deleted and installed on the new g...

Heggelund by • Community Member
  • 566 Views
  • 2 replies
  • 0 kudos

New Router Connection Issues

I originally had a google mesh router but it wasn't working good so I had to get a new router. After installing the new router, I had to change the wifi name because it didn't like special characters that I originally had. So now that I've renamed my...

allstar by • Community Member
  • 614 Views
  • 2 replies
  • 0 kudos

Can't access account via app

I can't login to my Nest account via the app. I have the username and password saved, along with face recognition. Nothing works. I tried to reset my password but the system will not send me an email to reset my password so there is nothing I can do....

Cannot connect Youtube Music to Nest Home Mini

Hi everyone, I cannot connect my Youtube Music account to my Nest Mini. In the Music menu in Settings, the only option is "No default service" and nothing else. I've looked through the Youtube Music app but I can't find nothing.

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