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Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home

Google Home is asking me to login into My Google Home App

aaron48 by Community Member
  • 4 replies
  • 0 kudos

Cant login to nest on my Sony tv

Has anyone got a fix for not being able to login to the nest app on my Sony Google TV? I bought it for home integration and it dosnet work. Can't find any fixes online. Please help me

Home won't remove from Nest app

Hi. I have two homes in my nest app. The one with no devices on which I have renamed X allows me to 'Remove Home' from home info setting. When I restart the Nest app after removing the same home X is back again. The other home does not have the remov...

oldpearse by Community Member
  • 9 replies
  • 0 kudos

Teckin account won't connect in Google Home App

Have a lot of Teckin smart devices. Been using them with the Google Home App no problem for years. All of a sudden, Google Home App drops my link to the Teckin App. Now, none of the devices are showing in Google Home. When I try to add Teckin in the ...

Cannot connect anything !

I’ve had Google Nest thermostat for a while. Something happened where nest app was changed to google home and ever since then, my nest and doorbell disappeared and I cannot reconnect. Help!When I try to reconnect, it says the devices are already conn...

Cannot edit routines

Hello,I am running google home app on an iphone 14 with most up to date IOS software and google home app. Everytime I try to create a new routine or edit an existing one I get a 403 error and it says "We're sorry, but you do not have access to this p...

Item not found on chromecast with google tv

I have just purchased the Chromecast with Google TV however am unable to load any apps and the error message ‘Item not found’ continues to appear. When I try to open or even search apps, this message appears. I have done factory restart, unplugged an...

Renae237 by Community Member
  • 5 replies
  • 1 kudos

Nest to Google Home Migration

I have the Nest App and when I go to settings in select “account” it does not offer “migrate to Google” as an option

MelWalter by Community Member
  • 5 replies
  • 0 kudos