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Apps / Account

Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Who is the Owner of not me?

I'm trying to set the sensitivity on my devices in my Google home app. I didn't know which upgrade changed them anyway! I keep getting a message that only the owner can change the setting. I'm the only one on the account!! What gives? These devices a...

PMWiggi by Community Member
  • 266 Views
  • 4 replies
  • 0 kudos

Google Keeps Changing Nest Account

I set up a neutral account for the family. We all have our own Google accounts. All the devices in the house are supposed to use the neutral account. No one wants their personal information showing up on the displays. I keep finding that these device...

Irtheman by Community Member
  • 229 Views
  • 3 replies
  • 0 kudos

Could not login

Trying to migrate to gmail account, but replaced phone month ago. Previous account login does not work as I suspect it using previous device data.trying to reset password and not getting any emails.What to do?

Leo859 by Community Member
  • 448 Views
  • 7 replies
  • 0 kudos

Cannot connect Google Home to MyDyson Account

I've encountered the same problem as @AlexM89, as detailed in this post: https://www.googlenestcommunity.com/t5/Apps-Account/MyDyson-account-can-t-connect-to-Home/m-p/423091When trying to connect my Dyson account with the Google Home app using the sa...

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ZachJiang by Community Member
  • 294 Views
  • 3 replies
  • 1 kudos

How do I change my Google Nest Community username?

When creating my account, I mistyped my name and it is spelled wrong. I would like to fix it, but there is no option to do so.There was another thread where it was suggested to go to My Settings/Personal. But, there is no option to change the usernam...

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kwlmab by Community Member
  • 166 Views
  • 0 replies
  • 0 kudos

Google Play isn't working on my nest

I'm trying to figure out how to connect my Google Play store to my Google nest hub so that I can download Kindle and Amazon. How prey tell do I do that because it's not letting me

CarlaB by Community Member
  • 245 Views
  • 2 replies
  • 0 kudos

Unable to reply and emails bounce

I see replies from the Google nest community, but I’m unable to reply to their posts. states I need to verify email, but not sure how to go about that. Tried responding from email and bounces back. I’m logged into my Google account so I’m not sure wh...

Tor12 by Community Member
  • 540 Views
  • 7 replies
  • 0 kudos

Sincronizaçao

Quero sincronizar as fotos do facebook para o in drive

Jussara by Community Member
  • 276 Views
  • 2 replies
  • 0 kudos

Trying to set up after a move

We just moved and I'm having a heck of a time trying to set up my Nest to our new home. I have done a factory reset, have deleted and reinstalled the Home app, and the stuff from my old house keeps coming up. One thing I'm trying to do is to add my S...

AlohaVegas by Community Member
  • 1079 Views
  • 6 replies
  • 0 kudos

Locked nest thermostat I don

By accident I locked my thermostat with the number I do not know and my internet is not connecting to my nest app

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