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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4209 Views
  • 0 replies
  • 5 kudos

Nest app notifications

Why is nest picking and choosing which notifications to alert me about? It doesn't show me all motion or people that come into my driveway even though the zones are set up correctly. Push notifications are on and its set to send at all times.

Jo19 by Community Member
  • 439 Views
  • 1 replies
  • 0 kudos

Password reset

I forgot my password. Than I was trying to sign in using Google account, but no success. I want to switch back to my original email and account password

Unable to log into Nest account on my computer

Ever since I migrated my Nest account to Google, I have been unable to log in to Nest on my Mac laptop. When I go to https://home.nest.com/login/, I click on "Sign in with Google." That takes me to a new page that says "Choose an Account" and I click...

annieface by Community Member
  • 472 Views
  • 0 replies
  • 2 kudos

Unknown devices

Google Home added playground with devices automatically detected but I have no clue what they are. says I have a washer which I have a pretty nice Maytag but don’t think it’s a smart one. Also tried it with the dishwasher and nothing. Also says I hav...

AriesNugz by Community Member
  • 292 Views
  • 0 replies
  • 0 kudos

Can't delete ghost / unavailable devices

I've seen people asking how to delete ghost devices etc from Google home for the last 5 years, and STILL there is no answer on how to do it. Every time I say "sync my devices" it says syncing devices from 5 providers (I only have 4, one was deleted b...

ArtyMarty by Community Member
  • 346 Views
  • 0 replies
  • 2 kudos

Google Assistant

Hi! I just purchased a new phone and I want to train Google Assistant to match my voice and my husbands voice so when the music is on in the car, either one of us can change the music or more, I honestly don’t care nor do I mind. Is this possible? If...

LostInG by Community Member
  • 534 Views
  • 1 replies
  • 0 kudos

air conditioner linked via AC app but offline in Google home app

I have two Panasonic Eolia air conditioners linked to Google home through the Eolia (エオリア) app. I can control them through that app. They appear as expected in the Google home app, but they are always offline in Google home. I chose these particular ...

Aaroneus by Community Member
  • 698 Views
  • 1 replies
  • 0 kudos
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