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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Heads up: Philips Hue Change Impacting Scripted Automations!

Hey everyone,We wanted to keep you in the loop about some recent changes related to Philips Hue sensors that might impact your scripted automations. Philips Hue has updated their sensor device configuration to use the TemperatureSetting trait (previo...

Finding/Eliminating "Ghost" Automations/Routines

I have been using automations & schedules off & on for ~2 years with smart plugs, switches and bulbs, plus a Nest Thermostat. I've recently added more plugs and they have changed locations/names etc., as my house full of "dumb" devices became smart.I...

HansWT by Community Member
  • 5 replies
  • 0 kudos

Nest Learning Thermostat Won't Connect to Wif

Hello, I would like to submit a warranty claim for a Nest Learning Thermostat that dropped wifi and won't reconnect. I have tried all trouble shooting steps (reseting thermostat, resetting wifi). My downstairs Nest is fine and never lost connection, ...

amy12 by Community Member
  • 5 replies
  • 0 kudos

Thinking about scripting multiple nest climate schedules

We have a 2 story home with a dedicated A/C for each floor. We have a child here 2 days, then not here 2 days, then here 5 days, then not here 5days. (2255). The child room is upstairs. We want to run a set of temps upstairs when the child is schedul...

DavidL-TX by Community Member
  • 0 replies
  • 0 kudos

Google never hears me

I have Alexa and two google hubs. I wish we could just say "google" instead of "Hey google" but even then it doesn't hear me unless I walk up to the screen. Alexa hears me from another room even if the TV is on and Alexa connects to your smart access...

"Google" Nest... A Case Study

The first product I purchased was a Nest Thermostat (prior to Google's acquisition and mauling), and I was ecstatic with the product, software, and packaging as it was professional end-to-end. I realized shortly after, that it had the "Apple Feel" be...

Bill_B by Community Member
  • 0 replies
  • 0 kudos

Brand new hub max won’t finish upload to setup

Hi,I bought a hub max yesterday brand new unopened and it won’t finish its update it is still stuck on 99% I’ve left it for well over and hour and have done all the steps or unplugging from power, router reset and factory reset on product and it stil...

SarahS by Community Member
  • 9 replies
  • 2 kudos
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