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Home Automation

Blog Posts

New household automation editor - now with expanded conditions & one-time automa... Read more

What is the Product Experts Program? Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

System ignores Thermostat settings

My wifi Nest Thermostat has worked perfectly for several years until a few days ago. The settings and Wifi connection all appear to be OK. However, the heating is ignoring settings on the Thermostat and the app and is permanently on heating to 18C 24...

Worldwide by Community Member
  • 305 Views
  • 0 replies
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Resolved! Automation/Routines 404 Error

UPDATED INFO 02/28/2024:Information from this thread that I've learned with help from forum users and trial and error over the last few days and that Google has been zero help in fixing:Automations in my Home app are somehow bound to another google a...

JZulkeski by Community Member
  • 5429 Views
  • 11 replies
  • 0 kudos

Nest speakers only work for 1 day

I have to reboot my speakers everyday or they don't work. I have them plugged into a sleep sound routine. When I prompt the routine, without rebooting, I get the message "can't find office display (Home Nest Gen 2.0), please make sure it is on and......

Resolved! 2 Google Hubs in One Home

Hello. We have a Google Hub Max in our kitchen. I want to get my daughter a Google Hub 7" for her bedroom so that she can listen to music on Spotify. Can I set up the device for my daughter with my same account but I don't want her to get doorbell no...

kyr77113 by Community Member
  • 960 Views
  • 3 replies
  • 0 kudos

Resolved! One or more devices are unavailable...

When I run a routine that controls multiple devices , Google Assistant says "one or more devices are unavailable, you might try setting them up again in the Google home app". I can't find a log or anywhere that says which devices it thinks are availa...

iMGin3D by Community Member
  • 3239 Views
  • 8 replies
  • 0 kudos

Google Secure? Try scam!

Google is a multi billion dollar corporation with no ethics. They sold me a $2,200 security system to protect my home and family only to stop supporting it a short few years later and won’t offer a refund but rather a $200 credit or a setup with ADT ...

Dominic11 by Community Member
  • 351 Views
  • 0 replies
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roller controller

I have an integrated home automation system. The lights and thermostats are checked. The shutters, however, do not work, they have the on command and do not open and close. They appear in Google as lighting device.

roller controller

I have an integrated home automation system. The lights and thermostats are checked. The shutters, however, do not work, they have the on command and do not open and close. They appear in Google as lighting device.

Resolved! Nest Camera (outdoor): 5GHz

Does Nest Camera battery support 5GHz.I have a dual band mesh WiFi system with single SSID and I let the mesh system decide which band to use. All my devices (unless those not capable of 5GHz) connect to 5GHz, but camera (5m from router) connects to ...

thegios by Bronze
  • 1342 Views
  • 3 replies
  • 0 kudos

Camera going offline

Since yesterday, after 5 days of installation, my Best Camera (Battery) goes offline twice a day: I get a notification that camera is offline and form home app I see what's in the attached screenshot  

1000023532.png
thegios by Bronze
  • 2247 Views
  • 12 replies
  • 0 kudos
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