What is Matter? Read more
What is Matter? Read more
What is the Product Experts Program? Read more
The latest updates from Google Home and Nest Read more
For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.
Hey Nest Community, We wanted to provide an update on the animal detection starters for scripted automations. When we first launched support for camera events in the script editor, there were separate animal detection starter types for dog and cat de...
Hello Google Nest Community,I am experiencing an issue with my Nest Doorbell where certain events are not being recorded properly. On April 26, 2025 at approximately 7:59 PM, an individual approached my front door, rang the doorbell and knocked. Howe...
Is there a way to shorten the range of the area that we get notifications about? We get notifications about someone just walking down the street. We only want to know if someone steps on the porch.
I have wasted so much money on Nest products through the years. I have purchased Nest Stick Up cameras; Nest Protect (3 of them); and Nest Thermostat, only to find out later that all of these products have a built-in obsolescence where, after a few y...
The most common reasons for a blank thermostat screen are dead batteries, a power outage, a tripped circuit breaker, faulty wiring, or a failed thermostat. The screen app will be completely dark and unresponsive when there is an issue with power reac...
Today Google announced that starting in October they will no longer "support" Gen 1 or Gen 2 Nest thermostats by taking away the only functionality the a Nest devise has to offer (access through the app). The only reason I got the Nest was for access...
* On the previous software version 24.20241009.103.1900601, your Nest Hub 2 worked fully in Polish (both the interface/subtitles and the Google Assistant voice).* After updating to version 26.20250116.103.2201, you noticed a change: subtitles still d...
Hello,I have an active Nest Aware subscription and a compatible Nest camera, but when I try to create a routine in the Google Home app, I only see the “Motion detected” trigger. The option for “Person detected” does not appear, even though I understa...
Google constantly confirming lights off is maddening. I can see the the light is off and the ding was more than sufficient. Is there any way to shut it up?
Google Home app, can't remove the TV via "unpair device" because I sold the Philips TV and therefore it is no longer found in the network. Message: "These settings are currently not available, check your WiFi network". Is there another way to remove ...
I'm having issues with my cameras. They don't save videos, they delete themselves every three hours, and I'm not receiving notifications from the rear camera or the doorbell.