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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

my google nest doorbell is not downloading update

Hello, I have spent days trying to setup my nest doorbell and whenever I get to downloading the update it doesn’t get past 0%. It is getting super frustrating! I have tried resetting the device, turning off mobile data and proxy settings, I’ve tried ...

All devices linked via Tuya app went offline

On 21 Nov 2023 (gmt +8), all devices and routines were still working as intended. Unfortunately, the next morning all devices appeared offline in Google Home app. However, these devices are still working in Tuya app and shows Online. Devices currentl...

Souma85 by Community Member
  • 1428 Views
  • 3 replies
  • 0 kudos

Devices turning themselves off after one hour.

I have set up an automation to turn on lights when I give the “I’m home” voice command. This works but some I.e. 3 of the devices turn themselves off after 1 hour if I run the automation again it does the same thing but when I run the automation a th...

Zoomer245 by Community Member
  • 1204 Views
  • 7 replies
  • 0 kudos

Learning thermostat sets back temperature

I have my learning thermostat to come on at 6:30 to 68 degrees. I do not have any Eco setting or setting to come on early to warm up to 68 at 6:30, so no special learning setting either. It comes on exactly at 6:30 warms to 68 perfectly, then sets ba...

joemkraus by Community Member
  • 669 Views
  • 3 replies
  • 0 kudos

Vivint not linking with google, but worked in the past

I have Vivint Security System and it has worked with google home for the last 3 years. I had to unlink it from my account and when I try to relink it I get Vivint smart app is not available after I log in in to the vivint prompt sign in. Please help!

Wrjohnson by Community Member
  • 1850 Views
  • 3 replies
  • 1 kudos

Light bulb by merkury unable to reconnect

I hope first of all I have posted this in the right place with the right content My problem is that I've moved recently and reconnected my Mercury light bulb. Connected fine. I had a smart plug on that light as well turned off the smart plug and now ...

Fast response to a doorbell not in right language

When someone ring the doorbell, I receive a notification on my phone and my Google Nest Hub Max is showing the doorbell video. Both device are configured in French. The fast response on my phone are in French, but they are in English on my Nest Hub M...

DuFF1 by Community Member
  • 1378 Views
  • 7 replies
  • 0 kudos

Resolved! Unable to see my new 2nd generation doorbell in home.nest.com

I just installed my new 2nd generation wired Google doorbell in my Google Home App. It works very well with my app and my Google Nest Hub Max, but when I log in home.nest.com, I can see my Hub Max camera, but not my new doorbell. I can't see how I ca...

DuFF1 by Community Member
  • 641 Views
  • 2 replies
  • 0 kudos

Why?! Where is the ring notification??

I don’t understand why google decided to remove the ability to have a ring doorbell notifications through the google home hub????!!!!I was able to get notifications for my ring doorbell in the google hub and now it’s gone. Very disappointing, im cont...

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