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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest mini won’t connect and ring my Google doorbell

Hello, I have problems with my wireless Google doorbell connecting with my Google meet mini and making it ring. It has been some while and investing money into this product has turned out to be a bad decision. So if anyone knows what direction to poi...

Hereiam by Community Member
  • 318 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Fan Control Automation

Hello! I am hoping to control my HVAC’s fan through an automated script via GoogleHome. From the research I’ve done, there’s not a way to control the fan via automations. Here’s what I want to script:If BASEMENT_TEMP > 85then FAN_ONelse FAN_OFFLet me...

No installation hardware

Hi, l received a nest doorbell as a gift. Unfortunately the installation hardware and charging cable are not in the box. I can do without the cable as have others, but I can’t attach the camera to my wall without the base plate or wedge.

Factory Reset

Hi there! We just changed internet providers so need to update the network settings on our Nest thermostat. It is asking for a QR code or set up code but the thermostat is anchored to the wall so there is no cover or unit to remove.If I do a factory ...

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SherylB by Community Member
  • 230 Views
  • 1 replies
  • 0 kudos

Heatlink Not working

My heatlink is not connecting to the thermostat and has no lights on so unable to use the heating. I have run through the standard troubleshoot online with no luck.The thermostat is close to the unit, nothing is blocking the signal and plugged in so ...

Resolved! Nest floodlights not working

Hello, I had an electrician install and hard wire my Nest Cam with floodlight, The camera works but the floodlights don’t light up. Customer support told me to have an electrician check the wiring. Question: Is it possible for the floodlight wiring t...

RAC7 by Community Member
  • 297 Views
  • 1 replies
  • 0 kudos

Resolved! Hub 2 dawn simulator

Hello, I have 1 problem on my nest hub 2. I use the dawn simulator to wake up. For a while now the alarm works normally but the screen remains off during dawn, so I only hear the sound alarm and I have to swipe the screen to access the option to stop...

Gege407 by Community Member
  • 688 Views
  • 7 replies
  • 0 kudos

Chromecast Help

My Chromecast remote is stuck in pairing mode. I take the batteries out and have tried to "restart" it but it still won't come out of pairing mode. I've been using my Google TV remote on the app but for the past few days that remote isn't working. I ...

Bel56 by Community Member
  • 353 Views
  • 2 replies
  • 0 kudos
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