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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

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Devices show offline in Google Home but work in their own app

Everything was working. I have added a WiFi extender but nothing is connecting to that. I have an Ecobee thermostat that was connected, 4 Gosund smart outlets, and a garage door opener. I can't control anything now through my Nest mini. I have reset ...

Buck by • Community Member
  • 43238 Views
  • 7 replies
  • 3 kudos

Google Nest Mini (2nd Generation) does not detect my devices.

I have installed a Lifesmart Station with 4 sensors. It just detect one of them (clima), but it does not show information about temperature or humidity. When I ask, it tolds me the temperature. Not the humidity. LifeSmart devices are listed as compat...

Fabdom by • Community Member
  • 942 Views
  • 3 replies
  • 0 kudos

Google Nest Mini not connecting to any smart devices

There are multiple people, myself included that aren't able to interact with our smart devices via the Google Home app nor via voice commands. Everyone that submitted a report here is also having this issue. https://downdetector.com/status/google-hom...

coburm by • Community Member
  • 959 Views
  • 3 replies
  • 0 kudos

Scheduled Routines Not Starting

For as long as I have had my Google Nest, my routine don't activate at the schedules time. The only exception for this is the 'Workday' routine, which works perfectly without fail. But when I try and create another routine, they only start with the v...

Burgem200 by • Community Member
  • 11145 Views
  • 13 replies
  • 6 kudos

Delete a device from Home in Google Home

I cannot determine how to delete a device from my “Garfield “ home. Under “in your home” it shows “1 device not in rooms”. If I select it it says “Disconnected device “. Any help would be much appreciated.

Pops by • Community Member
  • 2450 Views
  • 9 replies
  • 0 kudos

Home & away routines missing

I have been unable to locate the "Home & Away routines" settings in my Google Home App. My Home App front pages top part just shows the options to add a new member, open settings, media or to call home. I'm running Android 11 on a OnePlus Nord, locat...

Cync light not responding to commands

I have a Cync light that I installed through the google home app. It had been working fine up until a couple weeks ago. The light is still recognized in the app, but it does not respond to commands. If I reboot my google home, it will work, but then ...

asap1082 by • Community Member
  • 2943 Views
  • 5 replies
  • 1 kudos
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