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Home Automation

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New household automation editor - now with expanded conditions & one-time automa... Read more

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Malfunctioning Google home nest hub max

Hey folks,My Google home nest hub max has all sorts of issues. Noticeably, the camera isn't working, as well as voice commands. Every time I try something it tells me "Uh, something went wrong". I've contacted google support several times, and every ...

lefaria by • Community Member
  • 947 Views
  • 3 replies
  • 0 kudos

Google TV

I’ve tried everything to my knowledge now looking for help from the community. I bought 2 Google TVs not chromecast a TCL TV running Google tv natively. I set it up with my Google home app and works perfectly I can lower the volume use the control (s...

JoSandoval by • Community Member
  • 1074 Views
  • 3 replies
  • 0 kudos

Chromecast problem

HelloI have a problem when I connect my chromecast to a projector the sound plays from the projector not from my computer. What can i do to fix this problem. All help very much appriceated. Kristinn

Kristinn by • Community Member
  • 994 Views
  • 3 replies
  • 0 kudos

Cync switch account not recognized

I am a techno rookie. Even the categories to post here are confusing to me. Hope I got them right. Here is my problem. I installed two Cync outlet switches so that I could turn living room lights on/off by voice command. Used Cync App and synced data...

Observations in setting up Max for a senior citizen

I have been setting up the Nest Hub Max for my elderly mother and am finding some things that Google might need to take into account.1) "Hey Google" and "Ok Google" seem impolite and counter-intuitive for some older people. This is not how they would...

VMH by • Community Member
  • 1498 Views
  • 2 replies
  • 0 kudos

My light isn't working

Does anyone have a solution for my light? I connected an rgb light bulb in my closet to my Google nest mini, and a lot of times it tells me that it isn't available right now. I tried turning it off and back on, but it tells me the same thing. Anyone ...

MvpB by • Community Member
  • 904 Views
  • 3 replies
  • 0 kudos

Nest protect reset

Hi, just moved into a house with a nest protect in hallway. No instructions left by previous owner and never had one before. I’ve tried connecting it to my network but says needs factory reset. It won’t seem to do that though I press & hold central b...

BeeRGee by • Community Member
  • 21507 Views
  • 7 replies
  • 1 kudos

Resolved! Presence sensing for different individuals

Hi, been search all over the place but could not find any specific answer am looking for. I’ve enabled presence sensing in my Google home and for a few different phones(all iOS) but don’t seem to be able to configure specific automation for different...

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