I just purchased 3 Nest Protect detectors installation and setup via the Nest App (iOS) was flawless. However unlike my Nest Door Bell post setup and installation the Nest Protect units do not appear in my Google Home app. Does anyone have a remedy for this problem or can it simply not be done?
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According to Google, the Google Home App does support Google Nest and "Nest" devices as of August 14, 2021. However, I setup my Nest Protect using my Google credentials thinking it would be short cut. However, I cannot log into my "Nest Account" using those credentials. Essentially, I never setup a "Nest Account" so there is nothing to migrate to Google Home. I believe the solution will be to "reset to factory settings" and setup again.
Thank you for the reply(s) everyone I don’t think a total rebuild of my Google Home app will resolve the problem. I had ZERO issues with my Nest Hello Doorbell showing up in the home app. My X3 Protects did not from the start they setup nicely in the Nest App just not the Home app. I guess I just have to wait for a one shop app to manage everything Google.
Don't bother, that won't work either unless you actually have a Nest account.
When I bought my Nest Protect a few years ago, they had already disabled new sign-ups, so it can ONLY be set up using a Google account.
The documented method of setting it up in Home requires a Nest account.
They have been promising a fix for three years now without delivering...
They're busy enumerating participation trophies. Google hasn't really innovated or improved upon a product for the last couple of years. Finishing migrations and integrations really isn't on their to-do list.
Just look at the state of the Hangouts merge they were supposed to get done in what, 2017? Still not done.
sorry all my nest devices are in my google app except the Protect devices. My point was that I have many Nest/Google devices. and I bought all these nest Google devices think I made it would all work together under a Google home app but they don’t because my protect devices are not showing up there and it’s inexcusable.
I agree that this is ridiculous and I wish I have seen this before buying 6 of these expensive devices. I want to be able to turn all my lights on in case of emergency and have everything controlled in a single app. This is the main reason why you buy in the 'same' google ecosystem. Why the F do they break their products up without allowing the simplest form of integration? You can control a €1 light from Aliexpress but not a €120,- smoke detector FROM THE SAME COMPANY?
How do you find those smart products ?
Sonoff products like the smart switches can be linked, bit if you have one with a temperature and humidity sensor, the values cannot be seen in google home.
Who adapts the products to google home ? The vendor or Google ?
The Google home application that came free and included with the Google nest HUB was a nice surprise. Simple to use, possible to use in several homes and no manual needed.
When you get this simplicity, it's very hard to accept missing bricks, such as not being able to switch on lights, when the nest protect triggers.
So why doesn't google fix this? It would pay off in perception and make us accept buying higher value added Nest devices.
Sitting with three homes, and a number of devices, you somehow feel a bit ripped off.
Not good for a "Don't be evil" supplier.
Maybe google needs to open up the code to open software ...
Simply put, this is 2023 and not resolved, not acceptable!
My house is full of Google Nest, Google and Nest (not to mention Fitbit and a splattering of Apple stuff, Yamaha, Samsung, Treatlife, Kasa and Comcast) and it's so much easier to connect the third party stuff then the Google branded and owned items. Not cool and this will be their downfall! Shame.
Same boat. I have had Nest Smoke Alarms for years and have one in virtually every room. I used to really like Google as a company but I have learnt over the years that if you are an early adopter of google products you will be let down. Google is like a toddler getting excited about a new toy but the next minute they will drop it and not care anymore.
Got rid of my nest Thermostats got rid of my nest Cameras. As my nest smoke alarms fail I would replace them for any non Google product. Dont trust Google to support expensive hardware. Migrating away from as many Google products as I can so I won't be let down by shoddy support. If Google did not have such a strangle hold on searches / YouTube they would be toast.
I set up wired Nest Protects in several different rooms and everything was fine. They were all visible in the Nest app. Now, they are not visible in the Nest app or in Google Home. I cannot tell the status of them anymore. These are smoke and CO detectors and it is important that I know that they are functioning properly. Somehow, when Google bought Nest they broke the Nest app so now I don't know if they even work any more. Can someone tell me how I can restore all of the Nest Protects so that they appear in the Nest app? Btw, all the detectors are mounted on very high ceilings that I cannot reach. Thank for your help.
I'm beginning to reach this realization. Between their smoke detectors not being in Google Home, to their summary execution of the Nest Secure home security platform (a complete FU to people who paid many hundreds of dollars for their systems), to absolutely nonexistent technical support for ANYTHING, I think I will rip out all Google smart home products except for speakers soon. Google's motto should be "don't buy our hardware"
It’s a miracle for me such big and resourceful company is not able to fix a General very easy topic within 2 years. The crazy thing about it is they first break every function before, without have any working solution. Sounds they want get rid of customers in the first place. How I suppose to trust and buy google products in the future, as fancy they may are, if I am get cheated and let down in the next second. Have a lot of the nest protect. Basically not smart at all anymore. Nothing can be triggered, read or shown out anymore except stupid push information in the nest app. No Hue lights, no IFFT, no connection trigger to nothing anymore.
i just want one time meet and talk to the person who is responsible at google for this pure Desaster on all fronts.
I spent 2 hours with a horrible support agent over chat last night trying to get this working and after seeing through his misleading directions and suggestions and attempting to get him to understand, I took a break and asked him to escalate my ticket. He closed it sending me an irrelevant kb article. I asked it be reopened again and I be contacted.
I wanted to begin using google home and add nest protects to google home. To add to the complication, I have google workspace. I'm about to migrate from the free tier that is going End Of Life, to several paid user accounts. However Nest do not work with paid workspace accounts. (Ie they do not support features free gmail gets. Logical.) I lost "works with nest" functionality by migrating my nest account to a free gmail account, only to not have protects integrate with home. I have 2 protects in each of two different homes. One outside bedrooms, and the other monitoring the basement to give early warning of a basement fire. (Without this, your basement door has to burn through to get enough smoke to your upstairs smoke detectors...) I was considering replacing each remaining detector with nests. 7 or 8 more detectors total.
Google! Integrate Nest devices including protects with Google Home. Give users the option to use them for home/away detection as the nest app used to do with the thermostat. (Also, routines like IF smoke detected THEN turn on ALL lights.) Also with the g suite free tier going away, create a paid tier that offers the custom domain email addresses with features of free gmail accounts. Allow domain admins to define if these features are usable. Also cannot leave app store reviews. (They keep claiming it's bc of "compliance" issues.)
I'm the reverse my google doorbell shows up in my google home app I'm not sure if the regular google camera's do I've not seen an posts about that. Maybe someone will weigh in on that or its posted in another thread specifically related to google cameras. We continue to wait for Google to get there act together on the protects being manageable via Google home UGH.