I just purchased 3 Nest Protect detectors installation and setup via the Nest App (iOS) was flawless. However unlike my Nest Door Bell post setup and installation the Nest Protect units do not appear in my Google Home app. Does anyone have a remedy for this problem or can it simply not be done?
It definitely is NOT resolved and I don’t recall ever setting the thread as such. If I did it was a mistake nor do I know how it would be tagged as such. Problem remains you have to manage Nest Protects separately in the Nest App functionality to manage EVERYTHING in the Google Home App is still not possible unfortunately.
I can confirm Google responded to a ticket from a "form" they asked users to submit "for more help." They confirmed that Nest Protects do not work in Google Home. (Duh?) They also repeated the words "working on it." And refused any possible timeline.
So id have to agree that this thread should not be marked solved until google actually solves the issue.
They literally just said they installed in preview. Google is not migrating Nest protects into home. No workarounds will work.
Just from what ive experienced from googles "support" here and in feedback forms and support tickets and denied warranty claims, they just dont care. Actions speak louder than words.
I'll believe it after i see someone else do it successfully and try it for myself.
Is agree. This should have been a default setup setting from google. Disappointed that it’s not. I suppose they’re trying to protect their Nest security ecosystem, but it’s actually turning me off from getting any other nest security products since I refuse to get more products that would require me to use multiple apps for to use. There’re enough apps out there, Google. Cmon.
You will find that 'Google Nest' is not compatible with 'Nest', they are a different product line, but use similar packaging. You will find that you cant use features such as recording a video clip from Google Nest Cams if the Nest Protects detect smoke etc, where as the old Nest Camera's this could be done.
According to Google, the Google Home App does support Google Nest and "Nest" devices as of August 14, 2021. However, I setup my Nest Protect using my Google credentials thinking it would be short cut. However, I cannot log into my "Nest Account" using those credentials. Essentially, I never setup a "Nest Account" so there is nothing to migrate to Google Home. I believe the solution will be to "reset to factory settings" and setup again.
Thank you for the reply(s) everyone I don’t think a total rebuild of my Google Home app will resolve the problem. I had ZERO issues with my Nest Hello Doorbell showing up in the home app. My X3 Protects did not from the start they setup nicely in the Nest App just not the Home app. I guess I just have to wait for a one shop app to manage everything Google.
Don't bother, that won't work either unless you actually have a Nest account.
When I bought my Nest Protect a few years ago, they had already disabled new sign-ups, so it can ONLY be set up using a Google account.
The documented method of setting it up in Home requires a Nest account.
They have been promising a fix for three years now without delivering...
They're busy enumerating participation trophies. Google hasn't really innovated or improved upon a product for the last couple of years. Finishing migrations and integrations really isn't on their to-do list.
Just look at the state of the Hangouts merge they were supposed to get done in what, 2017? Still not done.
sorry all my nest devices are in my google app except the Protect devices. My point was that I have many Nest/Google devices. and I bought all these nest Google devices think I made it would all work together under a Google home app but they don’t because my protect devices are not showing up there and it’s inexcusable.
I agree that this is ridiculous and I wish I have seen this before buying 6 of these expensive devices. I want to be able to turn all my lights on in case of emergency and have everything controlled in a single app. This is the main reason why you buy in the 'same' google ecosystem. Why the F do they break their products up without allowing the simplest form of integration? You can control a €1 light from Aliexpress but not a €120,- smoke detector FROM THE SAME COMPANY?
I know eh, unreal like previous people i'm very much for one stop app ... one app to rule them all having to flip between the Nest App & Google Home is annoying ATM. My Nest Doorbell shows up in the HOME app I figured it would be only natural the Protects would as well seems not.
The Google home application that came free and included with the Google nest HUB was a nice surprise. Simple to use, possible to use in several homes and no manual needed.
When you get this simplicity, it's very hard to accept missing bricks, such as not being able to switch on lights, when the nest protect triggers.
So why doesn't google fix this? It would pay off in perception and make us accept buying higher value added Nest devices.
Sitting with three homes, and a number of devices, you somehow feel a bit ripped off.
Not good for a "Don't be evil" supplier.
Maybe google needs to open up the code to open software ...
Same boat. I have had Nest Smoke Alarms for years and have one in virtually every room. I used to really like Google as a company but I have learnt over the years that if you are an early adopter of google products you will be let down. Google is like a toddler getting excited about a new toy but the next minute they will drop it and not care anymore.
Got rid of my nest Thermostats got rid of my nest Cameras. As my nest smoke alarms fail I would replace them for any non Google product. Dont trust Google to support expensive hardware. Migrating away from as many Google products as I can so I won't be let down by shoddy support. If Google did not have such a strangle hold on searches / YouTube they would be toast.