08-31-2022 09:51 PM
I changed my wifi n now I don’t know my pin code
09-03-2022 05:21 AM
In that case, try these steps:
If the Nest drive is successfully showing up on your computer, can you see a technicalinfo.PLIST file? If you get this far let me know and I'll ask a community specialist to assist with next steps, as these can't be shared publicly in the community.
09-06-2022 02:35 AM
Hey folks,
We appreciate your help here, davidking.
Amor4, I'm jumping in to ensure you're all good. Have you had the chance to try the suggested steps provided above?
Best,
Melba
09-09-2022 04:33 AM
Hey Amor4,
Checking back in — how's your thermostat now? Still need our help?
Best,
Melba
09-10-2022 05:06 AM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba