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Nest Thermostats

Blog Posts

Prepping for a cleaner heating season Read more

Nest Renew: Our community user explains why he chose the premium subscription. Read more

Nest Renew: Our community user shares experience Read more

Featured Posts

Home/Away Assist, returning home always stuck in eco mode Read more

Forum Posts

Heat link not working

The heat link connected to my boiler does not work, no light flashing to establish connection and you can't manually turn the heating on/off with the button on the heat link. The only thing that seems to work is when I insert a USB into the heat link...

Thermostat can’t connect to WiFi

My thermostat is in FL. I am in MI. My power in FL went out and my nest thermostat won’t reconnect to my router. My Schlage smart door lock reconnected to my router by itself. My Wyze camera reconnected to my router by itself. But this expensive SMAR...

kzett by Community Member
  • 580 Views
  • 7 replies
  • 0 kudos

nest learning thermostat 3rd gen not charging

I have a 3rd gen Nest Learning Thermostat. It was working fine for a 1 1/2 years. All of a sudden I see that it shut off. I read the info on web, so I charged and retried, it drained within 8 hours. I connected my old thermostat and both heating and ...

AR by Community Member
  • 327 Views
  • 3 replies
  • 0 kudos

Trouble Connecting to Nest Service

I'm receiving a message that I cannot connect to the Nest Service using iOS 15. I get logged in, then am booted out after a few seconds. I've reset my network services on my home router, power cycled it (my network does not require this but I did it)...

Nest learning thermostat heat link dead

My heat link for my nest learning thermostat has died no lights to restart at all. Had the product 1.5 years and no recent electric or boiler work. No power cuts and all house circuits working and on as normal. Just seem to die. Have an h71 error on ...

Nest 3rd generation heat link

My nest thermostat is coming up with an error code H71. I had a heating engineer come out to look at this today and they advised their is no power coming from the heat link? Iv seen this is a common fault from other customers and wondering how I can ...

Nest heat link

My heat link is completed dead, no lights, not responding at all, fuses/sockets checked. I can't turn on the heating manually without the heat link responding. What do you suggest?

Suts by Community Member
  • 324 Views
  • 4 replies
  • 0 kudos

Unable to Find W-Fi Network TD004 (0.65)

Thermostat was able to connect to my previous router. When I upgraded to a new router the thermostat is unable to find the wi-fi network. The error on the app is TD004 (0.65). I have done the following:Factory reset on thermostatReset wifi routerRese...

bbohnson by Community Member
  • 944 Views
  • 7 replies
  • 1 kudos