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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21744 Views
  • 0 replies
  • 6 kudos

Resolved! Cool to dry at night

Hello, wondering if Cool to dry works at night when humidity goes up? Seems like it should but after reading docs I'm still not sure. getting warm here this week so I just turned it on and will know in a few days. Few mentions of humidity levels but ...

m3t0034 by Community Member
  • 849 Views
  • 3 replies
  • 0 kudos

NEST THERMO won’t connect to Google home app or to wifi

Had to reset wifi, had to reboot devices, Nest won’t connect to nest app. Put QR code says on phone but on NEST face it says set up on home app but it won’t set up on home and NOR to WIFI I reset to factory settings but nothing is working. I’m in AZ ...

Renior by Community Member
  • 858 Views
  • 5 replies
  • 0 kudos

Nest sun block

My nest 3rd gen. Learning thermostat is in my addition and for about 2 hours in the afternoon it gets direct sunlight through the skylight and gives false readings. The nest is hooked to a ptac unit woks great other wise. The sun block feature though...

Knightfal by Community Member
  • 520 Views
  • 3 replies
  • 0 kudos

Nest goes offline every time I give it a task.

Nest goes offline every time I give it a command in the app. Stays offline for a few minutes, then comes back and does the task requested. I’ve done all the connectivity troubleshooting and battery is wired and strong. WiFi connection is strong and c...

Md171 by Community Member
  • 1498 Views
  • 10 replies
  • 0 kudos

Problem installing / wiring my Nest Learning thermostat

I am replacing my existing programable thermostat (ComfortNet CTK04) with a new Nest Learning thermostat, and cannot get my heating, cooling, nor fan to run after the replacement. My old thermo has 4 wires connected - white to label 1, yellow to labe...

ComfortNet CTK04AD 20230530_140248.jpg ComfortNet CTK04AD 20230530_140111.jpg 20230529_170235.jpg 20230529_165120_HDR.jpg
rmg by Community Member
  • 2293 Views
  • 6 replies
  • 0 kudos

Warranty Claim?

I have had my Nest thermostat since Sept and it now does not recognize wires that are hooked up -- I believe I need to file a warranty claim -- where to file it?

jcraw29 by Community Member
  • 3221 Views
  • 25 replies
  • 0 kudos

AC stop cooling

Installed Nest thermostat with new AC system. It worked fine. Now we are getting a code : E73could someone explain what this code means. Thank youAlso, how do I reset the thermostat

jean54 by Community Member
  • 664 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Thermostat

I received an email to replace the nest due to you all identified an issue.

mfannin by Community Member
  • 2844 Views
  • 15 replies
  • 0 kudos
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