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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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NEST thermostat

i had the thermostat access through my cell phone but i had to get a new cell phone because the the other cell phone crashed. how do i reset up the the NEST access through my cell phone and laptop. I called the Heat and air company who installed the ...

Adding Device to Nest Account

HI Everyone, We have the Nest GA 02082(Sand). Wehn trying to add the device to my Nest home page, the thermostat we have is not available in the dropdown. I am going to call, but thought I would check here before spending an hour on the phone with th...

Houdini1 by Community Member
  • 257 Views
  • 5 replies
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App Scheduling iphone ,

Hi Alli want to set a schedule for one hour in the morning do i set at a 21 temp to start and a 21 temp to finish, say 06.30-07.30 and it will turn off at 07.30?

shaun4 by Community Member
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  • 10 replies
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Resolved! Adding second user from Nest app for Learning Thermostat gen 3

My thermostat is working correctly, but I need to add my wife's phone to enable the location feature so it recognises home/away for her as well as me. The Nest app is configured on my phone and it wants to use Home app to add second user. Each time I...

Summyone by Community Member
  • 474 Views
  • 4 replies
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Nest Thermostat no longer connecting to Wifi

We purchased a Nest thermostat in about 4 years ago and had it installed in our townhome. It worked great at the time but recently has no longer been able to connect to Wifi (there is no W5 error code, the wifi network appears on our phones). The uni...

mstap by Community Member
  • 367 Views
  • 5 replies
  • 0 kudos
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