Update on Assistant experience on Nest Speakers & Displays Read more
Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Resolved! Having trouble with Speaker groups? Read this first
Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Troubleshoot setup: Google Nest or Home speaker or display
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
Google home not answering the first time
My google home won’t answer the first time, it’s close to my router and I’ve restarted it. I’m very dissapointed last time someone LOCKED my post because I didn’t respond straight away.
Sonos v Google v Customers
Hi all,It's been over 6 months since the US International Trade Commission (ITC) found that Google had infringed upon Sonos' parents relating to Nest Audio, Chromecast, and Pixel.6 months and no fix.I spoke with a very nice person from the Nest team ...
Resolved! Cannot activate Nest Hub "It needs to be activated before setup"
So I just bought this new Google Nest Hub 2nd Generation. I already have the Google Home app on my phone and use it for a range of other products. When I try to activate the device, I get an error message "Nest Hub found. It needs to be activated bef...
Resolved! Google Nest Hub 2 broken screen
Hi team, My Google Nest Hub 2 has this broken screen. I rebooted this device and the screen is still like this. I cannot find a place to claim my warranty. Can you help here and let me know how to fix it or claim the warranty? BestsTerry
Getting a lot of timeouts. Especially on the first request.
I have recently been receiving many timeouts when asking my Google Assistant questions. The assistant hangs for a few seconds and then says "hmm there's been a glitch, try again in a few seconds."When I try again in a few seconds it seems to work, th...
How do I restrict my child’s ability to turn a TV on using Google Nest Mini?
My kids have a screen time limit of TV per day. The way we have been able to enforce this is by removing the TV remotes. We just got a new google nest mini, and it’s linked to our TV, and now I’m concerned my kids will just be able to say “ok google ...
LIFX not linking
I have an issue that popped out of no where. My Lifx app isn’t linking properly inside the google home app. Even though I have gone through and logged in to Lifx through google home “works with google home” link. The list where your linked accounts ...
"Could not communicate with your [Google Max/Nest Mini]]
I own several Nest Minis and several Google Max devices. I just moved. Before my move, all my speakers functioned well. Since moving to a residence with a new Wi-Fi network, I have tested a Google Max and a Nest Mini. I've been unable to get them to ...
google home wi-fi connection
Can I connect to a Wi-Fi network that has no password?
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