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Home Automation

Blog Posts

New household automation editor - now with expanded conditions & one-time automa... Read more

What is the Product Experts Program? Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! One or more devices are unavailable...

When I run a routine that controls multiple devices , Google Assistant says "one or more devices are unavailable, you might try setting them up again in the Google home app". I can't find a log or anywhere that says which devices it thinks are availa...

iMGin3D by Community Member
  • 4794 Views
  • 8 replies
  • 0 kudos

Google Secure? Try scam!

Google is a multi billion dollar corporation with no ethics. They sold me a $2,200 security system to protect my home and family only to stop supporting it a short few years later and won’t offer a refund but rather a $200 credit or a setup with ADT ...

Dominic11 by Community Member
  • 451 Views
  • 0 replies
  • 0 kudos

roller controller

I have an integrated home automation system. The lights and thermostats are checked. The shutters, however, do not work, they have the on command and do not open and close. They appear in Google as lighting device.

roller controller

I have an integrated home automation system. The lights and thermostats are checked. The shutters, however, do not work, they have the on command and do not open and close. They appear in Google as lighting device.

Resolved! Nest Camera (outdoor): 5GHz

Does Nest Camera battery support 5GHz.I have a dual band mesh WiFi system with single SSID and I let the mesh system decide which band to use. All my devices (unless those not capable of 5GHz) connect to 5GHz, but camera (5m from router) connects to ...

thegios by Bronze
  • 1721 Views
  • 3 replies
  • 0 kudos

Camera going offline

Since yesterday, after 5 days of installation, my Best Camera (Battery) goes offline twice a day: I get a notification that camera is offline and form home app I see what's in the attached screenshot  

1000023532.png
thegios by Bronze
  • 3105 Views
  • 12 replies
  • 0 kudos

Resolved! Is there a way for nested conditions?

Why is the automation script below having an error thrown: redundant struct metadata: name: fitness customdescription: Scripted automationautomations: starters: - type: assistant.event.OkGoogle eventData: query is: "training time" - type: device.stat...

zludany by Community Member
  • 3385 Views
  • 8 replies
  • 0 kudos

UK football (soccer scores)

When reporting UK football (soccer) score the assistant will state the value as zero if a goal has not been scored. In the UK we would say "nil".So it should be said as Southampton Nil Everton Nil for a result of no goals.

Pathetic Service from Google

The WIFI of my Thermostat is not working. It's been 2 months and I still did not get the replacement of the device which was promised by Google. Case ID 3-3686000036254. In this winter season, the thermostat is such an important device and its not wo...

Resolved! Dropcam Swap Out

Hello I currently run Dropcam a for my place of business and two homes, and in the beginning of April this is supposedly all being dropped. What camera are we supposed to switch to, and am I now supposed to replace over 20 cameras at my expense becau...

Beddies by Community Member
  • 1360 Views
  • 3 replies
  • 0 kudos
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