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Home Automation

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The latest updates from Google Home and Nest Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Hubspace Inwall Outlet

Hello I have an Hubspace in-wall outlet which both of the outlets are smart outlets. The problem that I currentlying having is that I can't turn one on. When I tell Google Home to turn on switch it turns on both of them. I can see on the Google Home ...

millerriii by Community Member
  • 1838 Views
  • 8 replies
  • 0 kudos

Nest Camera turning off randomly

We have been using the nest camera for months, and it will randomly stop streaming and gives an error message of “Live Video Unavailable” or other messages like that. This usually happens in the middle of the night, which is NOT ideal as we use it fo...

Live CBS news stopped working with Chromecast Ultra

Today the Live CBS News on Chromecast Ultra Unexpectedly stopped working , after saying " Hey Google, play CBS news on my TV ( which is the chromecast Ultra connected TV),But today, after I said " Hey google, play CBS news on my TV" with nest mini sp...

brian12392 by Community Member
  • 1045 Views
  • 5 replies
  • 0 kudos

No longer recognised command "turn on X"

Up until a few months ago, I used to be able to say "Turn on X" "Turn on the X" (where X would be a device or group of device such as my studio speak system, my tv, a specific light or group of lights) same for turning of off, but now I have to say "...

avjaMASH by Community Member
  • 869 Views
  • 1 replies
  • 0 kudos

No wifi connection on 1 camera

Out of nowhere I can no longer connect my wifi to only one of my 3 cameras. All of them worked until very recently. Now on this one camera it says there is no wifi connection. Any resolution to this? It appears that Nest no longer answers . I have no...

Ligotti by Community Member
  • 633 Views
  • 4 replies
  • 0 kudos

Googe Nest Secure support issues $200 from Google Store

I have had a Nest Secure since it launched, and it's still active. Both Google Nest and Google Store support acknowledge that it's active and they verified my serial, and order number but will not help me get the $200 or the ADT because I never got t...

Mrvinniyo by Community Member
  • 963 Views
  • 1 replies
  • 0 kudos

EWPE aircon 'offline'

Since the latest update of Google home, the assistant doesn't access the device. Google home reports the device offline but the EWPE smart app controls it without a problem. Help please.

AlanMo by Community Member
  • 1116 Views
  • 3 replies
  • 0 kudos

Best Way to Monitor Nest Cameras

I use Google Home Max hub to monitor my cameras. I want them on all of the time so I can see what is going on where my cameras are pointed. It does work but it stops whenever it feels like it. No rhyme of reason to when it stops. Then I have to say "...

sherdes by Community Member
  • 2544 Views
  • 5 replies
  • 1 kudos

Still not able to join preview

  @LovelyM here's what I get. It appears I'm in the preview but I get no changes.As a reminder:I've tried: uninstalling/reinstalling.Clear cacheClear dataLeft the preview/rejoined

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