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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 27680 Views
  • 186 replies
  • 45 kudos

Nest Cameras

When will there be a PC web application for Nest Aware?

Constant login issues

Hi,I have been unable to login to my Nest Aware. When I try to reset password I do not get any emails to allow me to reset my password. It was working a while ago and I had the same issue, then miraculously it worked and then I got logged out. Now I ...

Driek by Community Member
  • 281 Views
  • 3 replies
  • 0 kudos

NO Australian Telephone Support Number?

When I go to the Australia (AU) support pages, to call Australia Nest support.Starting from here: https://support.google.com/googlenest/?hl=en-AUIt then redirects me to: https://support.google.com/googlenest/gethelpAppears to be the US help site. The...

card

need to change debit cards 

Events will not play anymore

I have had my best for about a month! It was working fine then stopped playing back my events. I delete them often and nothing has changed. I logged off with and signed back in but still no replay on saved events, on any events. Only live will play. ...

GG58 by Community Member
  • 382 Views
  • 4 replies
  • 0 kudos

Nest aware video history

I want to go back to Christmas day. I just lost my dad and I want to go back and see the video from that day. Is there any way at all to do this? Please help.

KerrySRN by Community Member
  • 490 Views
  • 4 replies
  • 0 kudos

Failed nest aware paid subscription

I have a paid subscription and keep getting emails that my nest aware trail is expired...Please fix my account

DianaD by Community Member
  • 614 Views
  • 4 replies
  • 0 kudos

New Nest Doorbell no longer have Nest Aware

My previous Nest Doorbell (Hello) quit working. Purchased a new Nest Doorbell. Deleted the old one and then installed the new one. Now I no longer have Nest Aware. It was renewed in September for 12 months. Will I be credited for the months lost on t...

Charged $120 but never received the Nest aware services, what now?

In July of 2021 I purchased Nest Aware at first it worked for about 2 months then it stopped working, after trying to figure it out, I came here only to realize that there are countless customers who have the same issue. Now I know for a fact that my...

Millyr7 by Community Member
  • 887 Views
  • 8 replies
  • 0 kudos
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