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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 186 replies
  • 46 kudos

Ringtones for Nest Doorbells

I’d love to see more Ringtones for my Nest Doorbell. I know here in Australia you let us have special Ringtones on Halloween etc but your products are expensive, at least give us some choices on Ringtones please? I’m in Australia.

contact google nest support

No links are working to actually contact google support page. I am trying to get review video from my nest camera from a couple nights ago on my pc. All it does is constantly buffer. I have a nest aware subscription. So frustrating and disappointing.

F0ls0m3 by Community Member
  • 7 replies
  • 2 kudos

Migration refund

I migrated over a month ago from Nest Labs. A day later Nest Labs charged me one year subscription. 279..00. My Nest Aware free month is over and now I have been charged one year from Nest Aware 120.00. I didn't receive the month free due to the Labs...

Resolved! Lost subscription

Due to a router configuration change I lost all my nest devices and I had to redo. Now that I'm all setup again it says I'm on a free trial when my subscription is active until sometime in November. How do I get my subscription back on my account? Go...

jct by Community Member
  • 11 replies
  • 1 kudos


I deleted my old credit card and added my new credit card. I want to renew my subscription

Gaudette by Community Member
  • 4 replies
  • 0 kudos

Nest schedule out of sync with thermostat time

Hi therethe thermostat is triggering the boiler to comeof ahead of schedule - the True radiant setting is set to ‘off’, so it should only come on at the exact time. But the heating comes on at 3pm and is supposed to come on at 5.30pm. I’ve checked ti...

AndrejV by Community Member
  • 3 replies
  • 0 kudos

Adding faces not working😡

Finally got my nest doorbell cam from ADT yesterday and after asking me about 2 faces (do I know them or not, would I like to add faces) that function hasn't come up again although several other people have shown up at the door and the camera even re...

Pierre22 by Community Member
  • 7 replies
  • 0 kudos


I can not play my camera videos 

Tonir10 by Community Member
  • 3 replies
  • 0 kudos

Nest Aware and Google Home

I have Nest app and nest aware with 2 outdoor cameras. I also have Google Home with a number of lights and switches. How do I merge the two into the Google Home app and is that actually the best thing to do?

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