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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 28055 Views
  • 186 replies
  • 45 kudos

Familiar face misidentification

My camera keeps labeling my face as a familiar person—my son. I can’t figure out how to choose those images and label them as me. I have not had a chance to set up my image as familiar, and now it won’t let me. It only lets me delete them from his im...

CarrieK by • Community Member
  • 1262 Views
  • 17 replies
  • 3 kudos

Renew

How do I renew my subscription ?

Resolved! No option to upgrade to nest aware plus

I want to upgrade to nest aware plus, but when I click the links, it only gives me the option for Nest Aware. How do I get to Nest Aware Plus?

mbel123 by • Community Member
  • 3373 Views
  • 11 replies
  • 2 kudos

The Past!

How do I record events? 

RAWIII123 by • Community Member
  • 320 Views
  • 4 replies
  • 0 kudos

Error -upgrade to Nest Aware Plus

I followed the prompts in the app to Nest Aware Plus (the promises to "save money" finally got me). The result? A new "home" instance with none of my cameras attached. Google's help team charged me twice while trying to correct it and won't refund. A...

Jayessjay by • Community Member
  • 350 Views
  • 3 replies
  • 1 kudos

Is Nest aware available if I only have a nest mini?

I want to set up three nest mini speakers in the house for my elderly father to call 911, if needed (he lives alone). I know you have to have a nest aware subscription to get emergency calling in the US. We have a ring doorbell but no nest cameras.Is...

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