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How to remove old nest protect

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Arthur Andersen 660 

My old Nest Protect Smoke detector has been replaced with a new one. How do I remove the old one from the Nest App.
 
3 REPLIES 3

rgaila
Community Specialist
Community Specialist
Hi Arthur, 
 
You can remove an old Protect from the Nest app by following the instructions below:
  1. From the main app homepage, tap the settings cog in the top right
  2. Select Protect from the list of options you are presented with
  3. Select the Protect you wish to remove from the list
  4. Scroll to the bottom of the page where you will find the option to "Remove Nest Protect"
Hopefully this helps but if you need any more assistance, let me know. 
 
-From Phil S UK, Silver Product Expert.

Jake
Community Specialist
Community Specialist

Hey Arthur,

 

I wanted to reach out and see if you are still in need of any help? Please let us know if you have any questions.

 

Best regards,

Jake

Gjc21
Community Member

Hi 

 

I’ve done the above but still getting told every month that the protects haven’t checked in

 

Any advice