Rc location for nest thermostat

[GAJ]

I have both R and Rc wires in my thermostat.  The nest thermostat (not learning thermostat) has no connection for Rc.   Where do I install that wire?    The compatibility checker said my wires should be compatible, and all other posts only seem to troubleshoot the learning thermostats. 
Thanks for any help or advice!

[Jhonleanmel]

Hi GAJ,

Thanks for posting.

Your current heat pump system has a secondary source of power. With that said, your Nest Thermostat doesn't have a terminal to accommodate the RC wire which is intended for that wire. You can still use that and not plug in the RC wire, but I suggest replacing it with the Nest Learning Thermostat so you can fully get the most out of your system. You could also reach out to a pro technician to rewire your system to get the most out of your system.

Best,
Mel

[David_K]

Do you have a photo of the wire layout from your previous thermostat?

[GAJ]

I saw somebody responded with what the Google support told me on the phone about needing the learning thermostat instead.  But if after looking at my current wiring you have any other suggestions, I’d appreciate it. 

Thanks!

[David_K]

That's correct, you need the Nest Learning Thermostat model. As @Jhonleanmel mentioned, you essentially have 2 options:

• Return the Nest Thermostat and purchase a Nest Learning Thermostat
• Reach out to a pro technician to rewire your system so it's compatible with Nest Thermostat

Keeping Nest Thermostat isn't really an option because your current thermostat doesn't have an Rh wire. If you don’t have an Rh wire, the Rc wire is the power wire for both your heating and cooling systems.

[EdwardT]

Hi folks,

@David_K, thanks for the help!

@GAJ, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

[GAJ]

Hello,

I’m going to take the advice I’ve gotten here and shop for a deal on the learning Nest.   Thanks for your help!

[GAJ]

The company I purchased my Nest from won’t allow a return or exchange because the box was opened, so I have it posted for sale locally on FB.   Is there a place on these forums to sell products?

[David_K]

No I'm afraid. You could also try places such as eBay, Amazon Marketplace etc.

[Jake]

Hey there,

Thanks for the help davidking.

I wanted to check in and see if you had any questions from here. Please let me know, as I would be happy to assist, and answer any you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Markjosephp]

Hello GAJ,

It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Thanks,

Mark