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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 8 kudos

Resolved! Add thermostat without adding to Google Home

Hello, Is it possible to add the Nest thermostat to the Nest app without adding it to Google Home? My kids think it's "fun" to control the thermostat with Google voice commands. It's costing me an arm and a leg.

brocks26 by Community Member
  • 1562 Views
  • 7 replies
  • 0 kudos

Dead heat link

Hi, I have got up this morning to a dead heatlink... No lights.. I tried resetting no joy.. I am also a gas engineer... This heatlink has been in for over a year with no previous issues and I have installed alot of them. But for some reason my heatli...

Jmoo by Community Member
  • 809 Views
  • 4 replies
  • 0 kudos

Delayed compressor start after fan

When powering the house on a generator, it would be best if the fan and A/C compressor didn't start at the same time.Of course I can accomplish what I need manually... start the fan, wait, then set the thermostat low enough to kick on the compressor....

Scraph by Community Member
  • 662 Views
  • 3 replies
  • 0 kudos

Nest thermostat heat boost

Hi. I hope somone can help. So it my old property. I had a Hive thermostat. Im usually quite warm so dont use the heating regularly. However if i needed it for a couple of hours when i went to bed i would for example boost the heating at 21 degrees f...

JayF1981 by Community Member
  • 1204 Views
  • 7 replies
  • 0 kudos

Compatible with Nest Thermostat?

The Google Home app isn't giving me any straight answers on whether or not my new Google thermostat is compatible with my setup. Any help would be appreciated and figuring out if it is or not.

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Nest Power Connector

 Hey Community! does anyone have an idea how to wire the Neat Power Connector to a Honeywell L7248A,C,L Oil and Electric Boiler?   

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CW2Higgs by Community Member
  • 961 Views
  • 5 replies
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W5error on thermostat

New thermostat installed in August. Now it’s October and the thermostat has a W5 error code. Have tried restarting a couple times. Entering the network, installing from phone. None work. Any ideas?

Zoosie by Community Member
  • 815 Views
  • 5 replies
  • 0 kudos

Gen3 software stuck at version 5.9.5-2

Hi guys. Anyone else's 3rd gen thermostat not updated for a year now and still on the above version? It says no update when i force it to do a check. I looked on this page and thought i suggested that version 6 was out? But maybe ive read it wrong.ht...

cjtykes by Community Member
  • 3045 Views
  • 4 replies
  • 2 kudos
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