12-30-2022 10:26 AM
Hello, I have followed other advice on here. Reset my nest learning thermometer completely (losing all my historical data and my longtime schedule, btw). I have uninstalled and reinstalled my app. Both devices are connected to at home wifi and I am at home. The learning thermometer will not give me an entry key.
Also, this never was a problem for me for many years, before Google showed up.
Thank you,
Andrew
01-02-2023 08:44 AM
Try these steps:
01-05-2023 12:51 PM
Hello folks,
I wanted to ensure that everything was covered here.
Thanks for sharing the steps, @davidking.
@al2220, I'm sorry to hear that you're having issues adding your thermostat. How's it going? Were you able to do the steps shared by davidking? I'd be glad to hear from you; we'd like to make sure everything is working. Please keep us posted on how it goes.
Regards,
Mark
01-08-2023 12:56 PM
Hi al2220,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
01-09-2023 01:22 PM
Hello al2220,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Thanks,
Mark