Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Temperature issues
Hi,I recently installed a Nest Thermostat (non-learning).I remember struggling with the wiring, and making it work. But it finally kicked on. Since then, temperature doesn't go below 76, and then starts to go up all the way to 82,even though I have i...
Eero Pro6 not registering Nest learning thermostat using assisting device
I have Eero pro6 mesh with 4 routers. I have 3 Nest learning thermostat. Initially 2 were registered to my app. When I wanted to add the 3rd one, it would not be able to find an assisting device. Called tech support who deleted my earlier two to star...
Nest Thermostat Help
HiMoved into a house with the Nest Learning Thermostat. I had to set it back to factory settings as it was still registered to last owner. When setting it up I set it up as dual fuel. I have a heat pump outside and a gas furnace. Now in looking under...
E195: No Power to R wire
I keep getting this error code and sometimes the unit turns itself back on but since this morning it has not. I checked the R wire connection, and it seems fine. Before calling an electrician, is there anything else I can try? Thank you
NEST Heat Link Dead Need to Replace
My Nest Heat Link is dead. I have tried ask the troubleshooting steps power is going to the heat link but its not working and it has no lights on it. How long has your thermostat been installed for? 2.5 YearsDid the issue happen during the installati...
I want to schedule my Thermostat to be 75 in the morning when i wake, 60 during the day, 70 at night
I just want to schedule the temperature, at the time I want, for each day of the week. I don't want Comfort, Economy or Sleep mode. How can i do that?
Thermostat keeps losing connection and screen goes blank
Cheers all After the first battery change the Google thermostat keeps loosing wifi connection and screen turns off becoming unresponsive. I've taken the Thermostat off the connector plate, take the batteries out and the Thermostat restarts, connects ...
This is so stupid.
I had to delete an issue but everything is wrong with this product. First of all when I go to set my temp range the heat goes down and the cooling goes up so now my heat is set at 67 and my cool is set at 72 okay that makes sense. Then, whenever I se...
Resolved! No Wifi connectivity - Nest 3rd gen
I realize this is a topic that has been beaten to death but before I give up and switch to another brand, I thought I'd give this one last shot.... 3rd gen Nest Thermostat - purchased 18 months ago (i.e. no warranty). Suddenly lost wifi connectivity ...
