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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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being double charged for nest camera

I recently discovered that I have been getting double charged for my Nest subscription since November of 2020 when Google took over Nest and changed plans (being charged for my old plan that does not exist anymore and the new one). I've contacted Goo...

mrtapman by • Community Member
  • 1891 Views
  • 5 replies
  • 1 kudos

Adding a Room and Transferring Devices

I installed two cameras in one location. Later, I added another camera at second location, but did not add a new "home". As a result all the cameras show up in the original home. Recently I added a thermostat to the second location. Since then I disc...

dba2023 by • Community Member
  • 1441 Views
  • 4 replies
  • 0 kudos

Resolved! Philips Hue Bridge or Google Home

Hey!So I just bought a Philips Hue light bulb but realized I need the Philips Bridge to be able to use Google Assistant with it. I just started to wonder with a Google Nest or similar Google product, would be enough - also because I believe that I'll...

Move Camera and thermostat from one Home to new Home

We installed two cameras in one location. Later, added another camera at second location, but did not add a new "home", so it shows up in the app at the same "home" as the first two cameras. Then added a thermostat to the second location. I now know ...

dba2023 by • Community Member
  • 1092 Views
  • 3 replies
  • 0 kudos

Nest thermostat issue

I have a Nest thermostat in my Florida condo. We just left 2 days ago and everything was as it should be. My now present tenants of two days, were trying to control the AC. The window display now reads..continue set up in the Google Home App. Of cour...

Keys54 by • Community Member
  • 931 Views
  • 3 replies
  • 0 kudos

Phone number

Can someone please call me. mom having troubleshooting issues that I can’t resolve using the app

Joudry24 by • Community Member
  • 1418 Views
  • 5 replies
  • 0 kudos

Resolved! Nest account and Google Home Account

I am so frustrated. Is there anyone I can call? I setup my nest thermostat - i downloaded the nest app and it said that when i scanned the qr code for the nest to setup using google home. I downloaded google home and now i want to add the nest thermo...

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