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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 7 kudos

Nest / Home Compatibility and Connection

We just bought two Battery Nest Protect Devices and while I understand that the protect devices cannot be added to the Home App I cannot even add nest as a connected service through the “Works with Google” function because I created my nest account u...

Re-do my home

I want to clear all my devices in my house and re-install everything. I have a few light bulbs that seem to have a mind of their own and I have tried other things to re-connect. What is the best procedure to clear the entire home and start over?

Ezviz camero not detected as device for routine/automation

Hello everybody,I hope you're all doing well.I recently installed an EZVIZ CB8 camera here in France and successfully linked it to my Google Home using the Ezviz app connector feature. The setup process went smoothly, and within just a few clicks, I ...

zeratool by • Community Member
  • 1109 Views
  • 1 replies
  • 0 kudos

Nest Protect as Routine Starter

I am not here to rehash the extremely limited functionality in the HOME app with regard to Nest Protects but trying to explore some scrap of functionality. I have a total of 10 Nest protects between my main house, granny unit, and shop. All but one o...

justsam by • Community Member
  • 1848 Views
  • 4 replies
  • 0 kudos

Roku not connecting to Home App

Roku will not register to Google home despite unlinking and relinking, re-setting all setting, checking and reconnecting WiFi. Google home recognizes the device, but will not link the device to a room in the home app. HELP. No answers on this forum h...

Resolved! Trouble migrating settings from Google Wifi to Google Home App

I haven't used the Google Wifi app since setting up my Home Wi-Fi system several years ago. Now is is inoperable and says to migrate to the Google Home App. I've installed the App on my iphone, but now it doesn't recognize my Home Wi-Fi mesh system. ...

grceman by • Community Member
  • 565 Views
  • 1 replies
  • 0 kudos

How Do I Integrate ADT+ With Google Home?

I've been paying for Nest Aware and haven't been able to actually utilize it due to not being able to integrate the two systems. I keep getting the same error code from Google and I have no idea what it means. This was when I tried going through the ...

MizMish by • Community Member
  • 881 Views
  • 0 replies
  • 1 kudos

Resolved! New Home/New Account Owner needed

Two issues I'm trying to fix:1. My late partner was owner of our Nest account with me as family member. As he has died, I want to become the owner since his email account and phone will both be disabled soon. How should I proceed?2. I recently moved ...

zen2023 by • Community Member
  • 2043 Views
  • 2 replies
  • 1 kudos
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