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Blog Posts

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Reddit Q&A Recap: Google Home App Public Preview Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Migrate from Nest to Google account impossible

I can’t migrate from my Nest account to a Google account because my Googe account already has a Nest account connected.No, it hasn’t. I even tried deleting my home in the Googe home app but still not possible. How do I delete everything thing linked ...

PN by Community Member
  • 6 replies
  • 2 kudos

Hopper 3 not connecting to Google Home

My Google Home won't connect to my dish hopper 3, it is showing as an option to pair but it just keeps saying can't connect hopper 3 is offline. But the hooper 3 is NOT offline. It is connected because I just paired it with my dish anywhere. I've unp...

Plutsey12 by Community Member
  • 11 replies
  • 0 kudos

Google Home not allowing CYNC permissions to load

I'm trying to give Google home permissions to my CYNC account but it is not loading the last step. I am able to get to the screen to log into my CYNC account but when I hit the "Sign in" button nothing happens. The username and password accuracy have...

Lucasdad by Community Member
  • 14 replies
  • 1 kudos

Google home does not have wifi icon

My google home app does not show the wifi icon. This is infuriating because google got rid of the google wifi app. I loved that app, this is horrible. I have read nothing on the forums that has helped!! I need help ASAP.

Rhwire not powered

We just returned home from vacation....upstairs thermostat is off line...when run the diagnostics Rh wire is not powered to HVAC

Resolved! Pixel Volume Keys Won't Control Casting Volume

My Pixel 4a 5G has no options to use its physical volume rocker to control cast volume. While casting, I opened up my audio settings and the "Cast volume" slider that used to show does not even appear. This happens while casting video and/or audio to...

Camera issues

Hello I always have a problem connecting to my camera every so often . How can I get a membership or something so I have it connected all the time

Eddie74 by Community Member
  • 3 replies
  • 0 kudos