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Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

Google Home Release Notes: April 28th Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 13243 Views
  • 0 replies
  • 9 kudos

Lutron switches removed from rooms constantly

Set up: Lutron hub -> SmartThings-> Google HomeOver the past few months all Lutron switches are being removed from the rooms I assigned them to on their own. This appears to be random timing, no other family members have changed anything. The switche...

Jrkart99 by • Community Member
  • 2528 Views
  • 9 replies
  • 0 kudos

Error 83902 on google point set-up

Keep getting this issue when trying to re-add a point that I have been using in the past but for some reason it had dropped off my network. Looks like others have experienced the problem but had no resolution. I now have 2 x points that I can’t add b...

Dannyd007 by • Community Member
  • 346 Views
  • 0 replies
  • 0 kudos

Home app notifications

I have Google home app, Nest Hub (2nd Gen) and Nest Cam (battery) with power cable. Camera event notifications to my iPhone 12 work fine. I put the home app on my wife’s new iPhone 15 and she can see the camera’s live video and past events, but gets ...

CarlInATX by • Community Member
  • 5193 Views
  • 20 replies
  • 1 kudos

Non-household member controlling devices

A couple weeks ago our kitchen display began playing a particular cartoon every night around the same time. I wasn't able to figure out what was happening until a coworker mentioned the same cartoon during a conversation. Apparently, his son asks the...

rov3rt by • Community Member
  • 1008 Views
  • 2 replies
  • 0 kudos

how to Download the Google Home App 2023 with new phone to use

new Hardrive and Router on my Windows 10 Computer. I do not have the Google Play Store App ;installed and understand that I cannot download it, but I need to download the Google Home App to update my my new WiFi Name and Password to my Google Home De...

Michael20 by • Community Member
  • 629 Views
  • 1 replies
  • 0 kudos

Sign in notification for managed account

There seems to be no way to permanently dismiss this sign in prompt on Home App launch for my child's managed school account that is logged in on my phone to check and complete homeowork. The notification reads "sign-in request" and shows the organiz...

SeeBee67 by • Community Member
  • 350 Views
  • 0 replies
  • 0 kudos

Nest / Home Info Problem

I have two "Homes" defined in the Nest App, both of which have Nest Thermostats.In "Nest Settings / Home Info" I can set the address for one of the Thermostats, but the other doesn't have an input field for me to add the address? This then stops the ...

lankylad by • Community Member
  • 390 Views
  • 0 replies
  • 0 kudos

Resolved! Govee led lights offline

I have been using my Govee strip lights with my app, however they have stopped working and show offline, I have unlinked and re connected still show offline, I have removed completely and added again however same happens.Have same issues with 2 sets ...

Maxfx by • Community Member
  • 4293 Views
  • 3 replies
  • 0 kudos

Account Linking (Google Home)

When attempting to link Merkury Smart Home to Google Home it says account link successful then immediately says no compatible devices found. I've attempted uncoupling the accounts via Google Accounts, clearing cache for both apps, and relinking but i...

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