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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5626 Views
  • 0 replies
  • 7 kudos

How to reconnect music provider on nest hub

Hi there my Google nest hub has dropped out my music provider and I just need help in reconnecting it back on the hub. Not sure what steps to take?? Can anyone please help me

Suz1 by • Community Member
  • 403 Views
  • 0 replies
  • 0 kudos

Billing

How can you talk to a live person. Is there a number to call 

DavidJr by • Community Member
  • 1076 Views
  • 4 replies
  • 0 kudos

Nest Home speaker groups problem

Hi. I've had this problem for a long time with my set up and I have recently deleted my home, factory reset my devices and started a new home.I have a speaker group called downstairs, when I ask any device to play xxxx downstairs, google will respond...

zakstr by • Community Member
  • 1778 Views
  • 1 replies
  • 0 kudos

Quit forcing more Google down our Throats!!

Just found that some GH update that I wasn't informed of unlinked my Spotify account for music and automatically linked to Google Music!! I did not know or sanction this change on my Google Home account! Quit forcing more Google products down our thr...

SeanBH by • Community Member
  • 550 Views
  • 0 replies
  • 0 kudos

I Cannot view full screen video.

Whenever I am viewing recorded footage from the nest app, if i rotate my phone to see full screen video i get signed out of the nest app and have to sign in again with my google account. This happens every time i rotate my phone to landscape , it say...

Michael-K by • Community Member
  • 1240 Views
  • 1 replies
  • 1 kudos

Nest 3Gen sees zero Wifi networks

I'm sure my Nest Thermostat is broken. It suddenly can't find any wifi anywhere. Nothing has changed except that it's exactly one year after I purchased it.

sixoseven by • Community Member
  • 331 Views
  • 0 replies
  • 0 kudos

Nest hub

Je ne peux pas télécharger gogle home

Nabaouia by • Community Member
  • 317 Views
  • 0 replies
  • 0 kudos
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