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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5071 Views
  • 0 replies
  • 7 kudos

Old email address

When I try to invite my wife as a family member in Google Home, her correct email address ( taken from Contacts) is shown. However, once I hit "invite" an old non-functioning address is substituted, so the invitation never reaches her.

Hazzer by Community Member
  • 997 Views
  • 3 replies
  • 0 kudos

Google Home App TV icons / symbols

Hello,I have 2 TVs at home:1- Sony KD-49XD7005 (2016 model) chromecast built-in,2- Samsung 60KS8000 (2016 model) no chromecast built-inI bought 2 pieces Chromecast 3rd Gen and completed setups on both TVs.In my Google Home App, i have 2 type of icons...

1.jpeg 2.jpeg
KpttpK by Community Member
  • 2336 Views
  • 6 replies
  • 1 kudos

Google home recovery

My phone had to be factory reset and I can't seem to even find google home app to put it back on, the only things close go to Spotify. I can't access my security cams, can anyone help? Please?

JynxPrice by Community Member
  • 1983 Views
  • 5 replies
  • 0 kudos

Resetting Password

Trying to sign into the Nest App and says username or password is incorrect. I have tried to reset my password but I do not get the email to reset. I am NOT using a gmail account nor do I want to. I went back thru my emails and I reset it just fine 2...

puttingg by Community Member
  • 1073 Views
  • 3 replies
  • 0 kudos

How to delete this account?

I was googling for information about Nest thermostats firmware 6.2-22 and clicked on a search result that after a few seconds was locked by a screen asking to type into a field. I wasn't even aware I was signing up for one more account in my life.How...

Anonymous by Not applicable
  • 1719 Views
  • 5 replies
  • 0 kudos

Nest app not showing thermostats in Google Home App

Trying to add a temp sensor. On the Google Home App it tells me to use the Nest App. The Nest App doesn't show the three thermostats that are on my Google Home App. I can't add the sensor without the thermostats on the app. I have tried to resync the...

PG1 by Community Member
  • 4138 Views
  • 8 replies
  • 1 kudos

Can't link Spotify as music provider

Hi!I can't link Spotify as my music provider — I just don't see such option in the settings, however if I go to the Podcast section I see Spotify as an option and can successfully link it.   

Screenshot_20211104-011031.png Screenshot_20211104-011040.png
Const by Community Member
  • 14941 Views
  • 9 replies
  • 0 kudos
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