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Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4327 Views
  • 0 replies
  • 5 kudos

Resolved! Not receiving password reset email from nest

Not receiving password reset email from nestChecked spam filter not hitting spam filter.Added accounts.nest.com and nest.com to the whitelist on the spam filter.Still no email.Please provide some next steps.Thanks

oetam by Community Member
  • 140085 Views
  • 472 replies
  • 17 kudos

Google family/home services don't work with workspaces/Google apps

I've just found this topic as a result of an issue I'm having...https://support.google.com/googlenest/thread/81510978/can-anyone-explain-how-to-work-around-the-can-t-send-invitation-at-the-moment-message?hl=enI'm a paying subscriber to a host of Goog...

RDTVR by Community Member
  • 7221 Views
  • 4 replies
  • 15 kudos

Unable to set fixed On/Off schedule for Nest Cam

Hello, I am trying to set a schedule on some of my Nest cams so that they are only on for certain times of the day and night. Some of my other cams are set to home/away assist, but I have 2 that I want in a fixed schedule.I am in the schedule setting...

2244E986-4FB9-497E-BD77-2045AB442432.jpeg
nickname83 by Community Member
  • 1212 Views
  • 4 replies
  • 0 kudos

Cookies Not Enabled on iPhone

After years of using the Nest mobile app on an iPhone, I’ve now suddenly been logged out and am unable to log back in. I receive an error saying “Your browser has cookies disabled. Make sure your cookies are enabled and try again.”However, I’ve enabl...

njberta by Community Member
  • 4945 Views
  • 9 replies
  • 2 kudos

Resolved! Nest main Page

Why can't we change arrangement order (of nest cams, doorbell, thermostats)on my main nest cam page?

BigDog9721 by Community Member
  • 2747 Views
  • 7 replies
  • 0 kudos

Google home removes thermostat from home and cannot add back

The setup is Google Home, with Hive products (lights, thermostat, and hot water). App is on both android and iOS.Over the last few months, the home app has been removing the thermostat and hot water from their allocated room, they appear at the botto...

tomg35 by Community Member
  • 7386 Views
  • 30 replies
  • 3 kudos

NA030 error on Nest Connect when attempting initial set up

I’m trying to add my Yale lock in my Nest app but before I need to add Nest Connect but I’m having problem finding my nest connect. The set up show my Thermostat and show the Nest Connect with the finding animation but after few seconds the app show ...

Jcagarcia by Community Member
  • 5237 Views
  • 3 replies
  • 0 kudos
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