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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5979 Views
  • 0 replies
  • 7 kudos

deadlocked thanks to Nest/Google pseudo-merge

Nest was set up with Google Suite account originally.Now I am unable to properly migrate, because the Nest app blocks the login, even after updating the password, attempting to force the Google migration.

Bee_F_Kay by • Community Member
  • 1749 Views
  • 5 replies
  • 2 kudos

Apple Music on my Nest

I’ve tried to link my Apple Music account to my Nest Hub but every time I log in in it takes me back to the page and says “Not linked”.

Google chrome keeps crashing

What do I do to prevent Googlechrome from trying to save my data. It says to show original page or something?

TMM by • Community Member
  • 807 Views
  • 1 replies
  • 1 kudos

Nest migration to Google

I’m having issues with access to the app. I have followed the migration instructions and I’m sure it worked (end of last winter) then the nest app stopped and is asking me to migrate again but when I follow that it says my google account is already l...

Deweyk by • Community Member
  • 3188 Views
  • 8 replies
  • 1 kudos

Nest Thermostat

I accidentally deleted my thermostat settings. I’m trying to reset the temp so my pipes do not freeze and cause major water damage in my unit, but I’m out of town.My questions:1. Is the house temp still set at the temp I had set it for?2. Did I just ...

Cyotemple by • Community Member
  • 1709 Views
  • 4 replies
  • 1 kudos

Nest x Yale lock for Guest passcode does not work

Over the last few months we have had several instances where the passcode setup for a guest (AirBnB) that has an expiration will not work. Yes, we’ve confirmed date and code but the lock will not recognize code as valid. As a work around, we’ve had t...

L____word by • Community Member
  • 1465 Views
  • 3 replies
  • 2 kudos

Google Podcast App isn't syncing progress

It seems to work fine if I just ask the nests to resume podcast, but if I then want to play from my Pixel 4a (5G) in the car, it hasn't updated my listening.Also if I cast from my phone to the nest hub, after a few minutes it 'stops playing' on the p...

KaraLizzy by • Community Member
  • 2548 Views
  • 6 replies
  • 3 kudos

Hacker

Yeàh I don't want any guest to b in my Google account nory Facebook account

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