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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
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  • 0 replies
  • 7 kudos

Casting screen

My pixel 3a xl won't detect any devices in cast screen even when connected to same wifi any solutions to this ??????

Yuuya by Community Member
  • 647 Views
  • 0 replies
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Resolved! Linked account

In the Google home app fo my tv under linked accounts my brothers email is there and mine. I can’t do anything with the device as it is. The situation is my brother died last year and I don’t know how to take control of a couple devices we both are l...

Yg by Community Member
  • 3041 Views
  • 4 replies
  • 1 kudos

Unable to login in to NEST APP on Android TV.

I have verified my NEST login information and have found GREAT DISAPPOINTMENT with your products! I am unable to log in to my NEST account using the NEST app on my Android TV.What do I need to do to get this to work? What steps in the login process h...

App saying it can't connect to your network

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Original poster: Roy Shipman Tr...

JohnF by Community Specialist
  • 2079 Views
  • 1 replies
  • 0 kudos

Presence sensing: how to move the pin on the map

When I tried to set up Google Home Presence Sensing, I didn't place the location pin on the map accurately enough. Now I can't find any way to change the location. Is there any way to reset or change the location pin?

StevenL by Community Member
  • 1482 Views
  • 3 replies
  • 0 kudos

Connect new Nest Doorbell into Google Home

When trying to add the new nest doorbell into google home...Set up a device, Works with Google, select Nest, it takes me to home.nest.com, which then won't let me Sign in with Google, it after a email & password, which I don't have, have tried my goo...

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