cancel
Showing results for 
Search instead for 
Did you mean: 
Home Automation

Blog Posts

What is the Product Experts Program? Read more

The latest updates from Google Home and Nest Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Cannot add family member to google nest doorbell

I cannot add my wife to our google nest door bell. When I scan the QR code, I get an error message that says cannot pair or something to that effect. I have an android phone. I don't even think my wife received the invitation and I see a message on t...

Tamper alert will not clear from app

All of a sudden, my Yale smart lock started an alarm. I got a tamper alert on my Nest app, and now I cannot clear the tamper alert. I did change the batteries. Does any one have any suggestions on how to clear the tamper alert off the app so I can lo...

Tkallay by Community Member
  • 587 Views
  • 2 replies
  • 0 kudos

Google Nest Email

I've read numerous possts about Google sending out emails to replace defective nest routers. I received a similar email 2 weeks ago filled out a form and then got a case id: 8-6289000035039. After a week I called customer support and was told the tec...

Maruizfl by Community Member
  • 737 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Guard Offline

My Nest Guard has been offline for days. I deleted my Nest App on my Android and added it back. I confirmed my wifi is strong and working.I get an error message on my Nest Guard and app says to hold down button 2. It mentions the version but says upd...

Manny2 by Community Member
  • 1736 Views
  • 7 replies
  • 0 kudos

Away routine doesn't start when i leave home walking

I live two blocks away from the subway, on a daily routine i take the subway to work but by doing this the Google Home App detects my phone leaves the house but doesn't start the away routine. The only way to activate the away routine is by opening t...

away2.jpg away1.jpg
iMacouzet by Community Member
  • 678 Views
  • 2 replies
  • 0 kudos

Resolved! Will not reset or show light doorbell

I had my nest doorbell (battery) working just fine then changed my WiFi.Could not get the WiFi area found to change it on the doorbell. Changed everything else on other thingsAccidentally removed the doorbell from Home appDoorbell works if on door .....

IfAbbie by Community Member
  • 1353 Views
  • 9 replies
  • 0 kudos

Resolved! PIN on Google Home

HiI've added controller to my main gate in order to manage it remotely. I did that via Tuya Smart app and all ok. I've then linked this with Google Home, so I can use Google Assistant. But when trying to open the gate by the Google Home app button or...

trocadero by Community Member
  • 8640 Views
  • 11 replies
  • 0 kudos
to vote