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Home Automation

Blog Posts

New household automation editor - now with expanded conditions & one-time automa... Read more

What is the Product Experts Program? Read more

Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest floodlights not working

Hello, I had an electrician install and hard wire my Nest Cam with floodlight, The camera works but the floodlights don’t light up. Customer support told me to have an electrician check the wiring. Question: Is it possible for the floodlight wiring t...

RAC7 by Community Member
  • 370 Views
  • 1 replies
  • 0 kudos

Resolved! Hub 2 dawn simulator

Hello, I have 1 problem on my nest hub 2. I use the dawn simulator to wake up. For a while now the alarm works normally but the screen remains off during dawn, so I only hear the sound alarm and I have to swipe the screen to access the option to stop...

Gege407 by Community Member
  • 1040 Views
  • 7 replies
  • 0 kudos

Chromecast Help

My Chromecast remote is stuck in pairing mode. I take the batteries out and have tried to "restart" it but it still won't come out of pairing mode. I've been using my Google TV remote on the app but for the past few days that remote isn't working. I ...

Bel56 by Community Member
  • 522 Views
  • 2 replies
  • 0 kudos

Nest Camera with Floodlights not working

Both the camera and floodlights are out of action. It was all working fine till the floodlights went offline. Wifi connection is not an issue. Did a factory reset, removed device from Google Home App and now can't get it to sync. The Nest app isn't h...

naz_nat19 by Community Member
  • 1165 Views
  • 10 replies
  • 0 kudos

Google Nest Learning Thermostat

I'm unable to regulate the temperature on the Nest app. It's not showing any options. It also seems to be offline frequently. It's the Google Nest Learning Thermostat. It's new. Only had it 3 days. Tried troubleshooting it. Still not resolving issues...

Running routines - not all actions work but work manually

Case number 5653000038052I can put in 50 actions in a Google home routine but when the time comes to start the routine automatically it only turns on a portion of the actions but when I manually select the right arrow to turn on the routine it turns ...

Peterwwjd by Community Member
  • 368 Views
  • 1 replies
  • 0 kudos

Resolved! google home mini won’t connect

my google home mini won’t connect to my phone and it keeps stopping at this screen. i have rebooted the speaker and redownloaded the app. i also used other google accounts but each time i get this message. i’m getting really annoyed. the exact messag...

jammhvv by Community Member
  • 1124 Views
  • 4 replies
  • 0 kudos

Black and green lines

I’m looking for help with my Google Nest Hub (2nd Generation). Here’s the problem: About three months ago, I stopped using the device because I couldn’t log in. Every time I tried, it would get stuck in an endless update loop, so I wasn’t able to use...

Ralph2736 by Community Member
  • 298 Views
  • 1 replies
  • 0 kudos
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