cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 69659 Views
  • 186 replies
  • 57 kudos

Nest Cam Battery

I currently have five (5) Nest Cameras, four (4) indoor IQ and one (1) wired doorbell. I just purchased a Nest Cam Battery.I am not able to view the Nest Cam Batter on my Nest Home website. I only appear to be able to view the history on my phone, fa...

RMForlenza by • Community Member
  • 1582 Views
  • 3 replies
  • 0 kudos

View Video Clips prior to subscribing to Nest Aware

Hi,I just signed up for Nest Aware after having the Nest Cam for some time. An incident occurred where I wanted to see the video but it's just a still image hence I signed up for Nest Aware.Am I able to view the video of that event given it occurred ...

aouano by • Community Member
  • 3922 Views
  • 7 replies
  • 2 kudos

Subscription

How many times do I have to go through this to get an answer?you took my $120 and I never received the video subscription

Honeybea by • Community Member
  • 311 Views
  • 0 replies
  • 0 kudos

Subscription

Subscription that I never received but charged for $120

Honeybea by • Community Member
  • 288 Views
  • 0 replies
  • 0 kudos

Nest camera subscription

I never received my subscription for my camera and now you charged my card $120

Honeybea by • Community Member
  • 461 Views
  • 0 replies
  • 0 kudos

Subscription

I have never received your free trial for my camera and I am now charged $120 for it. I tried for days to fis the issue but never could

Honeybea by • Community Member
  • 796 Views
  • 3 replies
  • 0 kudos

Purchased Nest Aware on the Wrong Account

Like many others apparently, I clicked the link to purchase nest aware on my 'household' account and then on the Google store it logged into my 'personal' account, causing me to unknowingly purchase nest aware on the wrong account. I reached out to N...

Stop away notifications when someone is home

Consider this scenario:2 people live at my house, both have the Google Home app, with presence sensing enabled for both users. We have 2 cameras and keep them on 24/7.Problem I'm trying to solve:When 1 person leaves home, that person gets away notifi...

vorathe by • Community Member
  • 2018 Views
  • 9 replies
  • 0 kudos

Facial Recognition

please add the ability to move images identified by "Aware" out of the wrong identified person to another person or create a new person. currently one can only delete.

udenk by • Community Member
  • 965 Views
  • 6 replies
  • 0 kudos

Won't stay signed in

Nest requests sign in several times per day ever since I migrated to Google. I'm continually asked to upgrade to Nest Aware before allowing me to sign into Nest

4789 by • Community Member
  • 846 Views
  • 2 replies
  • 1 kudos
to vote