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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Can’t vue camera history

May cameras seem to function normal. Notifications, live feeds, etc. but when I try to view history I can see the videos but it seems that when you click the video you want to watch. Sometimes it plays and then something it just sets on the video and...

Jay01 by • Community Member
  • 3701 Views
  • 15 replies
  • 0 kudos

Camera not recording events

My car alarm just went off mysteriously in my drive way with my camera pointed right at it, it took me about 30 seconds to a minute to find my key and turn it off, went out there investigate what cause the alarm and then remembered I could check my c...

Nest aware not recording

I have 2 nest cameras with nest aware but only 1 camera records the footage? How do I get both to record and store the footage?

Jtwood by • Community Member
  • 914 Views
  • 3 replies
  • 0 kudos

Google Home Mini 2 White Lights on

My somewhat new google home mini decided to stop working today after I had requested that google turn the volume to ten, it had turned off moments later it had stayed on two white lights for a while, then it had went into the flashing “thinking light...

Wulics by • Community Member
  • 1152 Views
  • 3 replies
  • 0 kudos

Is there a device limit for commercial accounts?

I kindly need some help as I cannot find the answer online.We need 15 cameras + 4 next thermostats for our business. I see that a home nest account has limit of 10 cameras. Does a commercial subscription allow for more cameras and devices? Is this in...

JayJayJay by • Community Member
  • 1083 Views
  • 3 replies
  • 0 kudos

Resolved! No connection with cameras in Home app or Nest Aware

I can not connect to the Nest cameras on the Google Home app nor on the Nest app. On one of the phones I saw an error message about a Google prompt. So maybe it is a security issue.I try to connect through home.nest.com on pc but no succes. Get in a ...

Mentjens by • Community Member
  • 2214 Views
  • 5 replies
  • 0 kudos
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