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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66015 Views
  • 186 replies
  • 57 kudos

Nest cameras

I have three Nest cameras that work pretty well. At some point, my service went from recording 24/7/365 to occasional recording, but so far, it has been okay. I have had the cameras for several years, more than 5... I want to add a camera to my exist...

Claudia by • Community Member
  • 159 Views
  • 0 replies
  • 0 kudos

NEST Aware GEN 1 GEN 2 migration issue

I was notified by Google of a huge pricing change if I did not migrate my NEST Aware before renewal. So I migrated several weeks before the renewal date. The process failed on the last webpage screen. I tried several times but same error. So I spent ...

Cancelling a Camera

I had 5 cameras at home and at some point, one of them fell and broke. Rather than buy a new one, I just cancelled the subscription, and went with 4 cameras. In December when it came time for renewal, Google charged me for 5 cameras. Since then multi...

DNB_CLE by • Community Member
  • 169 Views
  • 1 replies
  • 0 kudos

Resolved! $360 nest bill!?

Does anyone know what would result in me getting charged $360 by nest?

Altodd by • Community Member
  • 614 Views
  • 2 replies
  • 0 kudos

Over billing

I was billed $80 on 9/23/2024 and $150 on 11/24/2024 I am owed a refund.

google subscription

ireceived my credit card billing and i was charged on 1/14 google nest g.co/helppay $80.00 and on 1/15i was charged $180.00 for google nest .Is there any way can you tell me what are google nest g.help pay charges? Unbelievable without notifying char...

panch75 by • Community Member
  • 194 Views
  • 1 replies
  • 0 kudos

Nest camera charging

Why does it take 10 hours to recharge my Nest camera with the power cable provided?

Ken6926 by • Community Member
  • 240 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Aware price increase

For my Nest Doorbell I used the Nest subscription which was C$60 annually. It was on auto-renew for many years, but it didn't auto-renew last year. Once I notice I wanted to reinstate the plan, but while existing customers stay on this plan, I now ha...

Tim25 by • Community Member
  • 1479 Views
  • 3 replies
  • 1 kudos
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